Warehouse Operations Manager

Warehouse Operations Manager – 1st Shift

Position Summar

y
We are seeking an experienced and hands-on Warehouse Operations Manager to lead our 1st shift operations in a fast-paced third-party logistics (3PL) environment. This position is responsible for overseeing a team of approximately 25 associates supporting crossdock and warehouse activities while ensuring operational efficiency, safety, service excellence, and customer satisfactio

n.The ideal candidate is a strong leader with experience managing high-volume warehouse operations, driving continuous improvement initiatives, and utilizing warehouse management systems to optimize productivity and inventory accurac

y.
Essential Responsibilit

• iesManage and develop a team of approximately 25 warehouse associates, leads, and support personnel on first shi
• ft.Oversee daily warehouse and crossdock operations, ensuring timely receipt, processing, staging, and outbound movement of freig
• ht.Drive operational performance to achieve productivity, quality, and customer service objectiv
• es.Utilize the Synapse Warehouse Management System (WMS) to monitor workflow, inventory accuracy, and operational metri
• cs.Establish priorities and allocate labor resources to meet customer requirements and service commitmen
• ts.Ensure compliance with company policies, safety standards, and OSHA regulatio
• ns.Conduct employee coaching, performance evaluations, training, and disciplinary actions when necessa
• ry.Monitor key performance indicators (KPIs) and implement process improvements to increase efficiency and reduce cos
• ts.Coordinate closely with transportation, customer service, and other departments to ensure seamless executi
• on.Investigate and resolve operational issues, customer concerns, and service failur
• es.Maintain a clean, organized, and safe work environme
• nt.Support continuous improvement initiatives and foster a culture of accountability and teamwo

rk.
Qualificat

ionsRequ

• iredBachelor's degree preferred; equivalent experience conside
• red.Minimum of 5 years of warehouse leadership experience in a distribution or 3PL environm
• ent.Previous experience managing teams of 20 or more employ
• ees.Experience supporting crossdock operations and high-volume freight movem
• ent.Working knowledge of warehouse management systems; experience with Synapse WMS prefer
• red.Strong leadership, communication, and employee development ski
• lls.Ability to analyze operational data and drive process improveme
• nts.Proficiency with Microsoft Excel and other Microsoft Office applicati
• ons.Ability to work in a fast-paced environment and manage multiple priorit

ies.Prefe

• rredExperience with Lean, Six Sigma, or continuous improvement methodolog
• ies.Experience with KPI reporting and labor plann
• ing.Knowledge of transportation and logistics operati

ons.Physical Requirem

• entsAbility to stand and walk for extended peri
• ods.Ability to occasionally lift up to 50 pou
• nds.Ability to work in a warehouse environment with varying temperatu

res.What We O

• fferCompetitive sa
• laryBonus opportu
• nityMedical, dental, and vision insur
• ance401(k) with company m
• atchPaid time off and holi
• daysCareer growth opportunities within a growing logistics organiza
• tionWe are looking for a leader who thrives in a fast-paced environment, enjoys developing people, and is passionate about delivering exceptional service to our custom