Warehouse Operations Manager
Fusion Transport
Warehouse Operations Manager – 1st Shift
Position Summar
y
We are seeking an experienced and hands-on Warehouse Operations Manager to lead our 1st shift operations in a fast-paced third-party logistics (3PL) environment. This position is responsible for overseeing a team of approximately 25 associates supporting crossdock and warehouse activities while ensuring operational efficiency, safety, service excellence, and customer satisfactio
n.The ideal candidate is a strong leader with experience managing high-volume warehouse operations, driving continuous improvement initiatives, and utilizing warehouse management systems to optimize productivity and inventory accurac
y.
Essential Responsibilit
- iesManage and develop a team of approximately 25 warehouse associates, leads, and support personnel on first shi
- ft.Oversee daily warehouse and crossdock operations, ensuring timely receipt, processing, staging, and outbound movement of freig
- ht.Drive operational performance to achieve productivity, quality, and customer service objectiv
- es.Utilize the Synapse Warehouse Management System (WMS) to monitor workflow, inventory accuracy, and operational metri
- cs.Establish priorities and allocate labor resources to meet customer requirements and service commitmen
- ts.Ensure compliance with company policies, safety standards, and OSHA regulatio
- ns.Conduct employee coaching, performance evaluations, training, and disciplinary actions when necessa
- ry.Monitor key performance indicators (KPIs) and implement process improvements to increase efficiency and reduce cos
- ts.Coordinate closely with transportation, customer service, and other departments to ensure seamless executi
- on.Investigate and resolve operational issues, customer concerns, and service failur
- es.Maintain a clean, organized, and safe work environme
- nt.Support continuous improvement initiatives and foster a culture of accountability and teamwo
rk.
Qualificat
ionsRequ
- iredBachelor's degree preferred; equivalent experience conside
- red.Minimum of 5 years of warehouse leadership experience in a distribution or 3PL environm
- ent.Previous experience managing teams of 20 or more employ
- ees.Experience supporting crossdock operations and high-volume freight movem
- ent.Working knowledge of warehouse management systems; experience with Synapse WMS prefer
- red.Strong leadership, communication, and employee development ski
- lls.Ability to analyze operational data and drive process improveme
- nts.Proficiency with Microsoft Excel and other Microsoft Office applicati
- ons.Ability to work in a fast-paced environment and manage multiple priorit
ies.Prefe
- rredExperience with Lean, Six Sigma, or continuous improvement methodolog
- ies.Experience with KPI reporting and labor plann
- ing.Knowledge of transportation and logistics operati
ons.Physical Requirem
- entsAbility to stand and walk for extended peri
- ods.Ability to occasionally lift up to 50 pou
- nds.Ability to work in a warehouse environment with varying temperatu
res.What We O
- fferCompetitive sa
- laryBonus opportu
- nityMedical, dental, and vision insur
- ance401(k) with company m
- atchPaid time off and holi
- daysCareer growth opportunities within a growing logistics organiza
- tionWe are looking for a leader who thrives in a fast-paced environment, enjoys developing people, and is passionate about delivering exceptional service to our custom
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