Customer Service Representative-Clinical - Remote Job USA- $15/hr August 6, 2026
$15 per hourJob4pak
Brooklyn, NY
- Remote job
- Customer Service Representative-Clinical – Remote Job USA- $15/hrPosted August 6, 2026 · Remote Job USA · Remote, WorldwideFully Remote — USA# Customer Service Representative (Clinical)American Specialty Health Incorporated Remote Role USA (Work from Home)Law & Government$15.00 / hour## About American Specialty Health CareersAmerican Specialty Health Incorporated is recruiting a detailed and compassionate Customer Service Representative to join our Remote Customer Service-Clinical department. As a trusted partner to providers, members, and health plans, this position plays a primary role in assisting callers with complex clinical inquiries and benefit resolutions.If you are looking for an opportunity early in your career to join a growing, national company, this work-from-home position offers a small-company feel focused on professional growth and support. Meet targets, manage priorities, and grow with a team that values your precision.** Mandatory Remote Guidelines:** You must work from home (WFH) in a designated, compliant workspace. The connection to your Internet Service Provider must support consistent video meetings over a reliable network.Jobs* Requires consistent 50 Mbps down / 10 Mbps up minimum internet speed.* Requires capability to participate by video in online meetings.* **Company-provided technology equipment is supplied for this WFH position.**## Key Responsibilities* Answer inbound calls from Providers, Members, and Health Plans in a professional, courteous, and accurate manner.* Acknowledge and respond to requests, and utilize online resources and internal software to provide timely responses.* Ascertain the nature of the call, research details using proprietary systems, and create and record accurate information.* Review information, diagnosis, and resolve moderately complex requests timely.* Ensure daily and weekly call management time targets are met while maintaining appropriate follow-up.* Generate logs requiring further research and forward information to the appropriate internal department.* Manage priorities and complete other clerical and support tasks timely.* Communicate confidentiality of sensitive company and customer information.Customer Relationship Management (CRM)## Qualifications* High School Diploma or GED certificate required.* Minimum of 1 year professional customer service experience; experience in a call center environment is preferred.* No prior professional clinical experience is required.* Strong verbal communication skills and typing speed and accuracy.* Basic computer proficiency with Microsoft Office experience, especially Excel, is a plus.* Excellent attention to detail and ability to work independently in a remote setting.### Ready to Make a Difference?We are looking for individuals who enjoy quiet, focused work and take pride ingetting details right. View the official position and submit your resume via the direct link below.VPN & Remote AccessApply on Official PortalJoin Job Alerts WhatsAppRemote Jobs USAAmerican Specialty Health and Careerscape are equal opportunity employers. Applications are supported by the hiring client and Careerscape recruiters. All qualified applicants will receive consideration without regard to race, color, religion, sex, disability, or other protected status. Your growth and time effectively manage priorities are our top priorities.Apply Now →
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