Maintenance Technician HE

Maintenance Technician HE

Durham, North Carolina, United States

At Corvias, you'll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a priority, it's at the heart of the Corvias employment experience.

How You'll Contribute to the Team

The purpose of this role is to provide superb customer service through timely response and quality maintenance of the physical asset. The maintenance technician performs community maintenance activities under the daily operational supervision of the maintenance supervisor or the lead maintenance technician. This position is also responsible for carrying out general repairs and preventive maintenance to using basic trade skills such as electrical, plumbing, appliance, HVAC, and carpentry work.

Primary Responsibilities

• Provide high quality customer service to all residents by responding to maintenance requests in a timely and professional manner, maintaining a clean work space in the residents' home
• Responsible for timely completion of all phases of make ready / turnover work, and trouble shooting, according to the turn timeline.
• Complete all work tasks in a safe and efficient manner in accordance with company safety standards relaying information that might constitute physical or liability hazard.
• Use and follow safety guidelines for tools and equipment and demonstrate on a regular basis operational knowledge of these products.
• Complete all manner of work order request and fill out appropriate forms such as work orders, daily time sheets, weekly time sheets and any other related documentation in accordance with policy guidelines.
• Participate in preventative maintenance programs and on-going maintenance and repair of physical assets.
• Maintain community appearance with regular playground cleanup, trash pick-up and other related responsibilities as required.
• May be called upon to perform grounds and housekeeping responsibilities.
• Other duties as assigned.

Minimum Requirements

• High school diploma or equivalent preferred.
• Minimum of 2 years' experience in multi-family or housing maintenance, construction, or trades.
• HVAC: Type 2 or Universal CFC Certification strongly preferred.
• Proven competency in electrical, plumbing, HVAC, and appliance repair.
• Knowledgeable in, carpentry, lock repairs, and general maintenance.
• Geothermal experience preferred.
• Must be available for mandatory after-hours emergency repairs and/or on call scheduled work rotations.
• Ability to read English and interpret documents and communicate effectively both verbally and in writing.
• Positive attitude, highly organized and energetic.
• Required to provide and maintain own basic hand and power tools related to work requirements.
• Valid driver's license required.

Competencies:

Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.

Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and up to a 4% contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• 100% paid life and AD&D insurance
• Company paid short-term and long-term disability coverage
• Parental Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program
• Tuition reimbursement to support growth and development

Equal Opportunity Employer/Veterans/Disabled

Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws