PARENT TRAINING COORDINATOR (PEN)

Job Description

Job Description

Description:

JOB TITLE: PARENT TRAINING COORDINATOR PEN

REPORTS TO: Directors of PEN / PTI Director
LOCATION: Remote / Community-Based - Osceola, Lake and Orange counties
HOURS: Part-Time (1-24 hours per week)
FLSA STATUS: Non-Exempt

Compensation: $28.25/hr.

Position Summary

The Parent Training Coordinator provides training, technical assistance, advocacy support, and educational resources to families of children and youth with disabilities. This role supports Family Network on Disabilities’ mission by empowering families to understand their educational rights, navigate systems of care, and build collaborative partnerships with schools, agencies, and community organizations. The position requires strong communication, presentation, organizational, and relationship-building skills while maintaining professionalism, confidentiality, and compliance with organizational and grant requirements.

Essential Duties and Responsibilities

· Provide individualized assistance and support to families, caregivers, and professionals regarding special education services, IDEA, IFSPs, IEPs, TIEPs, and related disability resources.

· Provide individualized assistance and support two families, caregivers, and professionals regarding systems of care, healthcare related topics, and helping families navigate local community base support that can best suit their needs for their child’s health. (The TA and Health support is based on resources, making connections to health agencies not us providing healthcare, treatment, plans, or medical or mental health advice)

· Deliver presentations, training, workshops, webinars, conferences, and community outreach events in virtual and in-person settings.

· Collaborate with local, regional, and state agencies, schools, and organizations to coordinate outreach activities and educational/health opportunities.

· Assist families in understanding rights, procedures, and resources available for children and youth with disabilities.

· Maintain accurate and timely documentation of contacts, activities, trainings, and information dissemination in the FND database.

· Represents Family Network on Disabilities on committees, councils, task forces, and community meetings as assigned.

· Dissemination of educational/health training materials.

· Conduct follow-up communication and evaluation activities with training participants and community partners.

· Participate in informational booths and outreach support at conferences, resource fairs, and community events.

· Maintain current knowledge of federal and state legislation, trends, and best practices related to special education, Children and Youth with Special Healthcare Needs (CYSHCN) topics, disability services, and family engagement.

· Participate in required staff meetings, trainings, conferences, and professional development activities.

· Travel within assigned service regions and statewide as necessary to fulfill project deliverables.

· Perform additional duties and responsibilities as assigned by leadership/management.

Compensation: $28.25/hour

Benefits Highlights

• For employees who choose the HSA-compatible medical plan , the company contributes $750 to the HSA on January 1 and $750 on July 1 , for a total potential employer contribution of $1,500 annually .
• Dental coverage through Unum , with employee-only coverage at no cost . Preventive care and basic services are covered at no charge under the plan.
• Vision coverage through Unum/EyeMed , with employee-only coverage at no cost , including routine eye exams, frames/lenses allowances, and contact lens benefits.
• Basic Life and AD&D insurance of $50,000 , fully paid by the company.
• Short-term and long-term disability coverage , fully paid by the company, which helps protect income during an off-the-job illness or accident. Short-term disability pays 60% of weekly earnings up to $1,500 per week , and long-term disability pays 60% of monthly earnings up to $6,000 per month .
• Teladoc telemedicine access at no additional cost for employees, spouses/domestic partners, and children, with 24/7/365 access to board-certified doctors by phone, video, or app.
• MASA medical transport coverage at no cost for eligible employees, adding protection against out-of-pocket emergency medical transportation expenses.
• Beyond Med membership at no cost for eligible employees and dependents, providing discounts on elective and wellness-related services such as chiropractic, dermatology, fertility, hearing, physical therapy, mental wellness, weight loss, and more.
• Midi Women’s Health Insurance-covered specialty virtual care for perimenopause and menopause.
• Access to pre-tax benefits through the Section 125 plan, which can lower taxable income and increase take-home pay.
• Access to Flexible Spending Accounts , including both Health Care FSA and Dependent Care FSA options, allowing additional pre-tax savings for eligible expenses.
• Access to the BenefitHub discount marketplace , which offers savings on travel, electronics, event tickets, pet services, fitness, and more.

Minimum Qualifications

· Minimum of three (1) years of experience supporting parents, self-advocates, or families of children with disabilities in a collaborative and professional environment.

· Knowledge of IDEA, special education processes, IFSPs, IEPs, TIEPs, CYSHCN topics, and related disability systems.

· Strong verbal, written, organizational, and interpersonal communication skills.

· Demonstrated public speaking and presentation experience with adult learners and community groups.

· Proficiency with Google Workspace, virtual meeting platforms, and cloud-based applications.

· Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.

· Ability to maintain confidentiality and exercise sound professional judgment.

· Reliable transportation, valid driver’s license, valid Florida car insurance, and ability to travel as required.

Preferred Qualifications

· Parent, caregiver, family member, or individual with lived disability experience.

· Bilingual English/Spanish proficiency.

· Experience facilitating webinars, online parent groups, and community outreach initiatives.

· Experience with social media engagement, educational/health content creation, and digital outreach.

Core Competencies

· Mission-driven and family-centered approach

· Professionalism and ethical conduct

· Collaboration and teamwork

· Adaptability and problem-solving

· Strong customer service orientation

· Approach the position with an open mind and the ability to work with all community members

Compensation and Benefits

Compensation is commensurate with experience and funding requirements. Eligible employees may receive benefits including paid federal holidays, flexible scheduling, remote work support, dental and vision coverage, Flexible Spending Account (FSA), retirement plan eligibility, and professional development opportunities.

Work Environment and Physical Requirements

This position operates in remote, office, and community-based environments and requires prolonged periods of computer use, communication via phone and video conferencing, public speaking, and occasional lifting of materials up to 20 pounds. Travel to meetings, training, conferences, and outreach events is required. Standard work hours for full-time employees are established based on program and organizational needs. However, all staff are expected to maintain flexibility and may be required to work evenings, nights, and weekends in order to fulfill community engagement functions, training, conferences, outreach activities, and project deliverables. Attendance at mandatory in-person meetings, training, and organizational events is required as assigned.

Equal Employment Opportunity Statement

Family Network on Disabilities is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected classification under applicable federal, state, or local laws.

Disclaimer

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify duties and responsibilities as necessary to meet organizational needs.