On-Call IT Support Technician
$40 - $55 per hourROCKY MOUNTAIN PROTECTIVE SERVICE INC
Job Description
Job Description
Rocky Mountain Protective Service Inc. (RMPS) is seeking experienced IT Support Technicians in or near Lander, Wyoming, to provide onsite technical support for local government and business environments.
We are seeking two independent contractors for primary and backup coverage. Work is assigned on an as-needed basis, with no guaranteed hours.
ResponsibilitiesTroubleshoot desktops, laptops, servers, printers, and mobile devices.
Support Windows, Microsoft 365, and Google Workspace.
Troubleshoot networks, Fortinet firewalls, FortiClient VPN, and UniFi systems.
Install and maintain security cameras and networking equipment.
Assist with backups, cybersecurity issues, and system recovery.
Support specialized public safety IT equipment when assigned.
Set up audio/video equipment for meetings, including Teams and Zoom.
Respond to scheduled onsite visits, after-hours requests, and emergency calls.
Document service activities and update support tickets.
On-call / As-needed
Business hours, Monday–Friday
Occasional evenings, weekends, and emergency support
No guaranteed weekly hours
Must reside in or near Lander, Wyoming; preferably within 30 minutes.
Previous hands-on IT support and networking experience.
Familiarity with Windows systems, Microsoft 365, and network troubleshooting.
Ability to pass required background screening, fingerprinting, and CJIS security training.
Valid driver's license and reliable transportation.
Strong communication and troubleshooting skills.
Preferred Qualifications
CompTIA A+, Network+, Security+, Microsoft, or Fortinet certifications.
Experience with Fortinet, UniFi, Atera, and security camera systems.
Government or public safety IT support experience.
Standard business hours: $40–$55/hour
Scheduled after-hours/weekends: $55–$70/hour
Emergency service calls: $70–$90/hour
Minimum service call: 1 hour during business hours; 2 hours for after-hours/emergencies.
Approved travel outside Lander reimbursed at the applicable IRS mileage rate.
Required background screening and CJIS training costs covered.
Rates depend on experience and qualifications.
How to ApplyPlease submit your résumé, relevant certifications, location, availability, and expected hourly rates.
Applicants should also indicate their experience with Fortinet, Microsoft 365, UniFi, and public safety IT systems, along with any applicable business registration and insurance coverage.
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