Shift Manager

Customer:Drives customer-focused culture by serving as a role model in resolving customer issues and training team members to meet or exceed customer service standards. Verifies food quality is at the highest quality. Ensure the workplace is safe for both employees and customers by facilitating safe work behaviors of the team. Maintain food safety requirements along with customer and employee safety. Ensures that food safety standards are met in the store through direct observation as well as follow-up on food safety with team members. Respond quickly and respectfully to customer complaints. Make appropriate suggestions to customers orders to increase satisfaction with suggestive selling techniques. Acknowledge all customers entering and exiting the store. People:Organize and oversee the time spent on the job for yourself and all employees. Maintain a positive attitude and must lead by example. Maintain a sense of urgency with all aspects of customer service. Strive for the m...Shift Manager, Manager, Customer Service, District Manager, Restaurant, Management