Service Technician

Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) and is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values focuses on the vision of becoming the Most Guest Centric Automotive Retailer at Asbury. We work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report. Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Service Technician at the Koons Annapolis Toyota, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Technicians who will help us redefine the car-serving experience. The “B” Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnosis with some assistance. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators), HVAC systems, steering & suspension systems. This individual will have a majority of their manufacture certifications. Make accurate use of the multi-point inspection form on each vehicle Document all work performed and recommended on assigned repair order Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time Maintain technician proficiency as specified by Asbury standards Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical Perform all levels of diagnosis and repair on vehicles Perform all levels of preventive/routine maintenance services Utilize product and technical training as assigned by the manufacturer and management Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information ASE certifications heavily preferred Manufacturer certifications heavily preferred Must have basic tools Must have great technical and mechanical skills Must be a team player and have the ability to work repetitively on complex tasks Must be a minimum of eighteen years of age Must have a valid driver’s license Must be able to pass pre-employment screening (background & drug test) Company Benefits: Pay and Recognition: Weekly pay $100,000 to $150,000 annually Paid holidays & paid time off Paid training Stock Awards (select management and front-line team members eligible) Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Health savings Flex spending accounts (tax-free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Pet Insurance Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury’s Internal Learning Management System Professional growth and development opportunities. Additional advantages: Employee assistance program Employee discounts on parts and service repairs Opportunities to join our community service initiatives, which includes paid volunteer hours Employee referral program with bonus opportunities Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify. #J-18808-Ljbffr Gle 350 4matic