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Castle Café Team Member

Ruby Falls

Chattanooga, TN
JOB DESCRIPTION

Job Title: Castle Café Team Member


Department: 06/Food

Type of Position: Full-time Status: Non-Exempt Hours: Varies

Job Summary:

Café Team members are responsible for delivering excellent customer service, preparing and serving food/beverages and maintaining a clean, organized environment. Team members will also be responsible for adhering to safety and hygiene protocols to ensure a safe experience for visitors and staff.


Benefits:
  • 401(k) plan
  • EAP
  • Birthday Pay
  • Scholarship Opportunities
  • Free Admission to Local Attractions
  • Flexible Scheduling
  • Team Member Events
  • Free Wellness Screenings
  • Tips earned will vary by shift worked
Responsibilities and Duties:
  • Must be available to work in and perform all roles as needed, including Castle Café and seasonal carts.
  • Must maintain professionalism and courtesy while interacting with guests and team members.
  • Must be able to comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values.
  • Must be available to train new team members with the point-of-sale system, opening and closing procedures, food safety and sanitation procedures.
  • Demonstrates effective leadership through training and communicating with all team members.
  • Demonstrates fairness, consistency, and confidentiality with all team members and works well with limited supervision.
  • Ability to initiate open, clear communication with team members as well as managers.
  • Ability to enforce food safety and sanitation.
  • Assists in receiving and stocking food and beverage deliveries.
  • Assists in keeping the stock and storage areas organized and clean.
  • Ensures appropriate sanitization and cleanliness of all equipment including utensils, dishes, tables, and chairs.
  • Ensure food temperatures are monitored.
  • Ability to reliably meet required work schedule and adhere to company attendance policies.
  • Ensure policies and alcohol laws are being followed as needed.
  • Must maintain uniform compliance.
  • Other duties as needed or assigned.
Physical Requirements:
  • Ability to sit, stand, walk, climb, stoop, and balance.
  • Ability to lift, grab, press, and push to perform essential duties.
  • Lift and carry up to 50 pounds.
Educational and Other Requirements:
  • ServSafe Certification and Server Permit upon hire, as required.
  • Must have basic computer skills, knowledge of Point-of-Sale systems.
  • Must be available to work a flexible schedule including evenings, weekends, holidays, and peak seasons.
  • Ability to input and access data in computer, to perform assigned duties with attention to detail and accuracy.
  • Ability to understand guest inquires and provide accurate responses.
  • Ability to count, give correct change, keep cash bags and drawers organized.
  • Ability to multi-task in a fast-paced environment.
  • Must be able to effectively work with team members to solve problems as they arise.
Apply
Vacancy posted 1 day ago
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