Collections Billing Associate

Administration Billing Associate

The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances.

The following are the duties performed by employees in this classification.

Job Duties

• Face-sheet and census entry to ensure accurate billing.
• Verifying primary and secondary insurance coverage on residents.
• Provide customer service and problem resolution to facilities and residents.
• Account reconciliation and account refund requests
• Complex account reconciliation
• Account adjustments, bad debt processing
• Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up
• Track and re-bill pending Medicaid accounts
• Re-bill claims as needed
• Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management.
• Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
• Recognize and rectify any errors made within an account
• Set up Lawson accounts for facility and private pay
• Month-end closing process
• Re-bill claims to improve reimbursement from NETRX reporting
• Assist in special projects as required
• Works with minimal supervision
• May assist in orienting and training new employees
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Qualifications

Must be available, and on-time for scheduled work shifts

Required: High School Diploma or GED

Preferred: Associates Degree or Higher in Accounting or related field

Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required

Registered with the State of Vermont as a Pharmacy Technician

Assertive interpersonal communication skills

Strong understanding of computer technology

Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with

Initiative: Must work within supervision guidelines and assume additional responsibilities

Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work

Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences

Involvement: Must enjoy the demands of the job and work with interest and enthusiasm

Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately

Safety: Must take care of equipment and employ good safety habits

Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams

$18.00-22.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.