Luxury Jewelry and Timepiece Sales Professional, Fenton

Luxury Sales Professional

At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning. As one of the nation's largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail. As we celebrate our 79th anniversary in July of 2025, we are proud to open our newest luxury retail destination at Fenton in Cary, NC a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets.

Fenton is a mixed-use development designed to elevate the retail experiencebringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community.

The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (20242025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth.

Our luxury locations offer an exclusive opportunity to represent some of the world's most prestigious names in fine jewelry and timepieces. Here, exceptional client service is an art form one built on deep product knowledge, personal relationships, and a passion for excellence. You'll be joining a high-performing team of top industry professionals, where talent, expertise, and a shared commitment to delivering an unparalleled client experience set us apart. At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential.

We are seeking a Luxury Sales Professional to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It's an exceptional opportunity to work in a competitive, client-driven setting while building valuable experience in sales, leadership, and operations.

Key Responsibilities

Client Experience & Sales Excellence

• Create memorable, one-on-one client experiences by delivering personalized, high-touch service
• Act as a trusted advisor by understanding each client's story, style, and preferences
• Build and maintain meaningful relationships with a global and diverse clientele
• Meet and exceed individual sales goals while contributing to overall store success
• Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools
• Collaborate with team members to ensure every client interaction is seamless and unforgettable

Product Knowledge & Development

• Continuously improve product knowledge to confidently present luxury jewelry and timepieces
• Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection
• Participate in ongoing training programs designed to sharpen your luxury sales expertise
• Represent REEDS' brand and values through polished communication, presentation, and service
• Take a proactive and creative approach to problem-solving and client engagement

Professional Growth & Team Contribution

• Work collaboratively in a team-focused environment to achieve shared goals
• Demonstrate curiosity, adaptability, and a strong desire to learn and grow
• Support in-store events and brand activations to enhance visibility and client excitement
• Uphold the visual and operational standards of a luxury retail space

Our Values

This team member must embody REEDS' core values:

• Integrity We live ethically and honestly in every moment and interaction.
• Performance Excellence We pursue success relentlessly and learn from every experience.
• Stewardship We honor the trust placed in us by our associates, clients, and communities.
• Professionalism We attract and grow exceptional talent through development and self-leadership.
• Entrepreneurial Spirit We embrace imagination, creativity, and forward-thinking action.
• Team Orientation We thrive through collaboration, shared goals, and mutual respect.
• Passion Our love for what we do drives extraordinary customer experiencesand makes it fun.