Café Associate

Job Title: Café Associate

Location: 2277 First St, Fort Myers, FL 33901

Employment Type: Full-Time

Goodwill Southwest Florida is seeking friendly and service-oriented Café Associate to support daily café operations in a welcoming, customer-focused environment. This role plays an important part in delivering excellent customer service while ensuring café standards, policies, and procedures are consistently upheld. The ideal candidate is dependable, team-oriented, and flexible, with a positive attitude and willingness to work varied schedules in support of Goodwill's mission.

Key Responsibilities:

• Provide friendly, professional, and efficient customer service to all guests.
• Support day-to-day café operations to ensure a clean, organized, and welcoming environment.
• Follow all company policies, procedures, and food safety guidelines.
• Assist with customer service duties as needed to support efficient café operations.
• Work collaboratively with team members to maintain positive customer experiences.
• Maintain flexibility to work evenings, weekends, and holidays as required by business needs.

Qualifications:

• Strong customer service and interpersonal skills.
• Ability to work effectively as part of a team.
• Dependable and reliable attendance.
• Ability to follow instructions and adhere to established policies and procedures.
• Flexibility to work varying schedules, including evenings, weekends, and holidays.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative merchandising team
• Opportunity to impact multiple store locations across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition Reimbursement