Accounts Receivable Specialist

Accounts Receivable SpecialistThe Accounts Receivable Specialist plays a key role in the finance function by accurately applying customer payments, maintaining up-to-date accounts, and supporting credit management activities. This position focuses on cash application, reconciliation, and coordination with customer service and accounts receivable colleagues to ensure timely resolution of credit holds and accurate posting in the ERP system.ResponsibilitiesReview customer payments posted through Billtrust to ensure accuracy and completeness.Verify remittance information for all payments and resolve any discrepancies.Identify and correct payments that were not posted properly through Billtrust by creating or updating templates.Match the daily posting from Billtrust to the QAD ERP system to maintain consistent records.Post daily deposits and reconcile them to the daily bank report.Assist in posting manual invoices for credits, debits, and return authorizations as directed by customer service.Review the credit hold report throughout the day and monitor changes in customer account status.Notify accounts receivable accountants of any new customer accounts placed on credit hold.Inform accounts receivable accountants of payments received for customers currently on hold due to past-due invoices or progressive payments.Process all new customer credit applications in a timely and accurate manner.Gather and verify all pertinent information needed to review and score customers for credit limits and payment terms using the credit matrix.Follow up on customer credit holds and assist in troubleshooting issues related to past-due invoices and payment applications.Collaborate with customer service and other finance team members to support smooth billing and collection processes.Essential SkillsStrong accounts receivable experience, including cash application and reconciliation.Accounts receivable experience in a manufacturing environment.Hands-on cash application experience, including posting and matching payments.ERP system experience; familiarity with QAD is highly preferred.Intermediate Microsoft Excel skills, including working with spreadsheets and basic data analysis.Ability to review and interpret remittance information and bank reports.Capability to process and evaluate customer credit applications using established credit matrices.Attention to detail and accuracy in posting payments, invoices, and adjustments.Strong organizational skills to manage daily postings, reconciliations, and credit hold reviews.Effective communication skills to coordinate with accounts receivable accountants and customer service.Additional Skills & QualificationsExperience with QAD ERP is a strong plus.Prior work with Billtrust or similar payment and invoicing platforms is beneficial.Background in collections or credit management support, especially related to credit holds and past-due accounts.Comfort working with financial data and bank reports.Ability to work independently while collaborating closely with finance and customer service teams.Problem-solving skills to troubleshoot payment and credit issues.Work EnvironmentThis is an in-office position working Monday through Friday, with flexible daytime hours typically between 8:00 a.m. and 5:50 p.m. The role is based in a business casual office environment and involves regular use of ERP systems such as QAD, Billtrust for payment processing, and Microsoft Excel for data management and reporting. The work setting is collaborative, with frequent interaction with customer service and other accounts receivable team members to resolve payment and credit-related issues efficiently.Job Type & LocationThis is a Contract position based out of Cleveland, OH.Pay and BenefitsThe pay range for this position is $23.00 - $25.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Cleveland, OH.Application DeadlineThis position is anticipated to close on Aug 25, 2026.