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Account Operations Lead - Customer Success & Delivery

Socket.dev

Socket.dev is seeking an Account Operations Specialist to manage day-to-day operations for assigned customer accounts, including order entry, reporting, and proactive communication to ensure satisfaction. You will coordinate with internal teams to resolve issues and deliver timely results, while monitoring KPIs to drive service quality. You will be the primary contact for customers, handle data in Profit 21 and the CRM system, and support process improvements. #J-18808-Ljbffr Socket.dev

Vacancy posted 1 day ago
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