System Administrator

System Administrator

Location: Cincinnati, OH (Hybrid - 45249)
Employment Type: Full-Time
Salary Range: $60,000 - $85,000 annually (based on experience)

About MIS Solutions

MIS Solutions is a growing Managed IT Services Provider (MSP) supporting approximately 100 managed partners across a wide range of industries. We specialize in delivering reliable, secure, and scalable IT solutions while maintaining a strong focus on customer service and long-term partnerships.

We are seeking a skilled and motivated System Administrator to join our team. This role plays a critical part in maintaining, supporting, and improving our partners' IT environments. The ideal candidate is comfortable working in a fast-paced MSP environment, managing multiple client systems, and solving complex technical challenges.

What You'll Do

As a System Administrator, you will help ensure the stability, performance, and security of client systems while providing high-quality support and project assistance.

Key Responsibilities:

• Install, configure, maintain, and support servers, networks, and related hardware and software
• Monitor system performance and proactively troubleshoot issues to ensure optimal uptime
• Implement and maintain security controls to protect systems and company data
• Manage user accounts, permissions, and access rights
• Oversee system backups, disaster recovery, and business continuity processes
• Deploy and maintain software applications, patches, and updates
• Assist with IT projects including system upgrades, migrations, and infrastructure improvements
• Provide timely technical support and issue resolution for end users
• Document system configurations, procedures, and troubleshooting steps
• Evaluate and recommend hardware, software, and system components
• Work directly with vendors to troubleshoot issues and evaluate products and services
• Adhere to strict information security standards and best practices
• Occasional travel to client sites as needed (less than 5%)

Our Core Technology Stack

You'll work daily with modern, standardized technologies across our managed partner base. While expertise in every platform isn't required, familiarity with MSP-standard tools is strongly preferred.

• Cisco Meraki (firewalls, switches, wireless access points)
• Microsoft 365 (Exchange Online, Entra ID / Azure AD, Intune)
• Windows Server and Windows desktop environments
• Synology NAS (backups, replication, disaster recovery)
• VMware and Hyper-V virtualization
• Microsoft Azure infrastructure and services
• VOIP platforms

What We're Looking For

Required Skills & Experience:

• Proven experience as a System Administrator or similar role
• Strong knowledge of Windows and/or Linux server environments
• Experience using the Microsoft 365 Admin Center
• Solid understanding of networking concepts (TCP/IP, VLANs, DNS, DHCP, firewalls)
• Experience with virtualization technologies (VMware and/or Hyper-V)
• Experience working with cloud platforms such as Azure and/or AWS
• Experience with VOIP platforms
• Experience with Cisco Meraki environments
• Strong understanding of cybersecurity best practices
• Excellent troubleshooting and multitasking abilities
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to lift up to 20 lbs. (occasional equipment handling)
• Experience working in an MSP environment using ticketing, documentation, and RMM tools (e.g., Syncro or similar platforms) is a plus

Preferred Qualifications:

• 5+ years of system administration experience
• Relevant certifications such as CompTIA Server+, MCSA, CISSP, or similar

Compensation & Benefits

Pay & Incentives:

• Competitive salary ($60,000 - $85,000 DOE)
• Bonus opportunities (performance, annual, and project-based)
• Overtime and after-hours compensation

Stipends:

• Monthly vehicle stipend (no mileage tracking required)
• Monthly cell phone stipend
• Monthly home internet stipend

Benefits & Perks:

• Full medical benefits
• Life insurance coverage
• Retirement plan
• Paid time off
• Certification bonuses to support professional growth
• Employee of the Month bonus
• Birthday celebrations
• Complimentary snacks and beverages
• Monthly cookouts or catered lunches
• Quarterly offsite team-building events
• Annual holiday party with bonuses
• Access to a wide range of employee discounts

Schedule

• Monday through Friday
• Day shift (8-hour shifts)
• On-call rotation