Information Technology Services Administrative Office Coordinator

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Position Overview

Position Summary: The IT Administrative Office Coordinator is responsible for providing comprehensive administrative support to the IT department and ensuring smooth vendor management. This role involves managing day-to-day office operations, coordinating IT-related activities, and maintaining productive relationships with external vendors.

Requirements

Duties and Responsibilities:

• Vendor Relationship & Procurement Management:
• Establish and maintain effective relationships with technology vendors and service providers.
• Manage vendor contracts, including negotiating terms, monitoring performance, and ensuring compliance with service level agreements.
• Coordinate with vendors to procure, install, and maintain IT equipment and services.
• Address and resolve vendor-related issues or discrepancies promptly and professionally.

• Create and manage requisitions for the ITS department, ensuring accuracy and compliance with organizational policies.
• Process purchase orders (POs) in the procurement system, ensuring timely approval and placement.
• Coordinate interfund transfers related to ITS purchases, maintaining accurate records of transactions.
• Oversee the ordering process for IT supplies, equipment, and services, ensuring that all orders are fulfilled accurately and on time.
• Work closely with vendors to track orders, resolve discrepancies, and ensure the timely delivery of goods.

• Administrative Support:
• Perform general administrative tasks for the IT department, including managing calendars, scheduling meetings, planning special events, and coordinating IT projects.
• Prepare and maintain IT documentation, including inventory records, procedural manuals, and project reports.
• Assist with the onboarding and offboarding processes, ensuring timely allocation and return of IT equipment and access credentials.
• Monitor departmental budgets related to purchasing, providing regular updates to the department head. Assist in preparing financial reports, ensuring all purchasing activities are documented and reconciled.
• Project Coordination:
• Assist in the planning and executing of IT projects, ensuring tasks are completed on schedule and within scope.
• Support the organization and logistics of IT-related events such as training sessions and system updates.

• Supervision:
• Supervise student employees, if applicable
• Regular and Predictable Attendance Required.
• Performs Other Job-Related Duties as Assigned.

Minimum Job Requirements: Associate's degree in Information Technology, Business Administration, related field, OR an equivalent combination of education and/or relevant experience. Knowledge, Skills, and Abilities:

• Previous experience in an administrative support role, preferably within an IT department.
• Strong understanding of IT systems, hardware, and software.
• Exceptional organizational and multitasking abilities with a keen eye for detail.
• Excellent communication and interpersonal skills, with a demonstrated ability to build and manage vendor relationships.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with IT management tools.
• Ability to handle confidential information with discretion.

Working Conditions

Physical Demand and Working Conditions:

• Work is sedentary, sometimes requiring occasional exerting up to 25 pounds of force and a consistent amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Essential Functions: [As defined under the Americans with Disabilities Act, these include the aforementioned duties and responsibilities, minimum job knowledge, skills, and abilities, and physical demands. This is not necessarily an all-inclusive listing.]

Additional Information

Application Review Date: Open Until Filled Condition of Employment: Must pass a pre-employment background check. Electronic Application Instructions: Electronic applications should be submitted through the "Apply" link on the top of this page. Please attach the following required documents to your electronic application: Required Documents: Letter of Interest Contact information for three references (blind or off list reference checks may be conducted on finalists Please ensure that you attach all required documents even if you have applied for other positions at ENMU as the committee does not have access to those records. ENMU is an Equal Opportunity Employer. Eastern New Mexico University does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other characteristic protected under federal, state, or local laws. If reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact the office of human resources at View phone number on us.fitly.work . New Mexico is an open records state, therefore ENMU complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Requests for records should be sent to View email address on us.fitly.work . For any other inquires please contact Human Resources at View phone number on us.fitly.work or e-mail View email address on us.fitly.work .

Insurance

Insurance for Eastern New Mexico University is offered through the New Mexico Public Schools Insurance Authority. High coverage and low coverage options are offered for medical and dental insurance so employees can choose the plan that's right for them.

• Health insurance is offered through both Blue Cross and Blue Shield of New Mexico and the Presbyterian Health Plan
• Dental insurance is offered through United Concordia, Delta Dental , and Blue Cross Blue Shield Dental
• Vision insurance is offered through Davis Vision.
• Life insurance is offered through Standard Life Insurance Company and UNUM Life Insurance Company.

• Life insurance is offered through Standard Life Insurance Company and UNUM Life Insurance Company.

Retirement Eastern New Mexico University participates with the New Mexico Educational Retirement Board (NMERB), Social Security, and Medicare.

The University also offers supplemental retirement plans. 403b and 457b plans are available through TIAA/CREF, AIG VALIC, Roth 403b and 457b plans are also available through TIAA/CREF.

Paid Time Off During the first year of service, full time non-exempt (hourly) employees accrue 7 hours of annual leave and 7 hours of medical leave per month. During the second year of service, full time non-exempt employees accrue 10 hours of annual leave and 10 hours of medical leave per month. During the third and subsequent years of service, full time non-exempt employees accrue 14.66 hours of annual leave and 14 hours of medical leave per month. Employees must work for the University for three months before they are eligible to use annual leave. Temporary employees do not accrue leave. Employee Educational Assistance Plan

Eastern New Mexico University offers a tuition waiver for regular employees and retirees. This program waives the tuition for three courses (up to nine credit hours) per semester. Employees' spouses or children may be eligible to use the tuition waiver during any semester that it is not being used by the employee.