Front Desk Supervisor - Moxy Hotel (Hillsboro Village)

Job Description

Job Description

Ready to Run the Show at the Front Desk? Energetic & Positive Vibes Only!

We’re not your typical hotel — and this isn’t your typical supervisor role.

At Moxy Nashville Hillsboro Village , we live boldly, play hard, and never take ourselves too seriously. But we DO take our guest experience seriously — and that’s where YOU come in.

We’re on the hunt for a Front Desk Supervisor who thrives in high-energy environments, knows how to lead with style, and can juggle check-ins, vibes, and team motivation like a boss.

What You’ll Do

• Lead our front desk crew with confidence, charisma, and accountability
• Deliver top-notch, no-fluff service that makes guests say, “Damn, that was easy (and fun)”
• Manage daily shift operations, ensuring everything runs smoother than our cocktails
• Train, coach, and inspire team members to be the best version of themselves
• Step in to resolve guest issues like a total pro — cool, calm, and collected
• Keep the lobby energized, the team engaged, and the vibes flowing
• Monitor inventory, handle reports, assist with scheduling, and own the details

You’re the Perfect Fit If You:

• Have 1-2 years of hotel front desk leadership or supervisory experience (bonus points for Marriott knowledge)
• Can lead a team with confidence, fairness, and a good dose of fun
• Know how to problem-solve without losing your cool
• Speak fluent guest: warm, witty, and always on point
• Are tech-savvy and organized, with an eye for detail
• Thrive in a fast-paced, ever-changing environment
• Are ready to set the tone and raise the bar

What’s in It for You?

• A chance to be part of one of Nashville's coolest hotels
• Growth opportunities within a hotel brand that’s all about breaking the mold
• A supportive team culture that values personality as much as professionalism
• Competitive pay, bonuses, benefits, paid time off, and other perks like discounts across the Marriott portfolio
• A front-row seat to the heartbeat of the hotel — no two days are the same

Own the lobby. Lead the team. Create unforgettable first (and lasting) impressions.

Apply today and help us bring the Moxy energy to every check-in, every guest, every shift.

EEOC Statement: Moxy Hotel Hillsboro Village is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corporation fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.