IT Service Desk Analyst I - Onsite & Remote Support

ePlus is seeking a Service Desk Analyst I to provide on-site and remote Tier 1/2 support for end users in the Houston area. The role involves imaging devices, deploying IS hardware, and guiding users through setup and troubleshooting while maintaining ticket documentation. Qualifications include 2+ years in IT support, strong Windows OS knowledge, AD familiarity, and excellent customer service skills. Office hours are Mon-Fri 8am-5pm with a rotating weekend shift, plus a competitive benefits #J-18808-Ljbffr ePlus Technology Solutions