Recreation Facility Supervisor

Summary

The Recreation Facility Supervisor is responsible for executing daily operations and facility usage across all athletic centers of the Brigade Sports Complex (BSC) part of the U. S. Naval Academys Non-Appropriated Fund Instrumentality (NAFI) Naval Academy Business Services Division (NABSD) Annapolis Maryland. The incumbent ensures customer satisfaction in a safe clean environment by performing necessary work and supervision of team members.

Duties

The Recreation Facility Supervisor is responsible for executing daily operations and facility usage across all athletic centers of the Brigade Sports Complex (BSC) part of the U. S. Naval Academys Non-Appropriated Fund Instrumentality (NAFI) Naval Academy Business Services Division (NABSD) Annapolis Maryland. The incumbent ensures customer satisfaction in a safe clean environment by performing necessary work and supervision of team members. The BSC is a fast paced and exciting environment to work in support of Navy Tennis Hockey and Rugby as well as the Naval Academy community. Employees of the BSC often learn a variety of new skills such as driving the ice resurfacer ice rink maintenance skate sharpening and racket stringing.

• Supervise and direct the daily activities across all three sports centers (Hockey Tennis and Fitness Centers) staff members and patrons of the facility to ensure the consistent well organized execution of all scheduled events activities and operations at the facility.
• Manage and direct all team members and supervise their work in support of the daily activities in the BSC.
• Oversee the BSC front desk point of sale and customer service operations including but not limited to knowledge in facility programs register and employee shift closeout procedures and cash-handling requirements.
• Ensure compliance with current policies and procedures as needed to support consistent successful operations at the BSC. Use decision-making skills to professionally and appropriately address rule infractions and other incidents.
• Monitor the environment at the facility for unsafe conditions and report such conditions to the Assistant Operations & Front Desk Manager as needed.
• Other duties as assigned by the Assistant Operations & Front Desk Manager
• The work requires moderate walking observing working with hands sometimes working with equipment and moderate to heavy lifting.

Requirements

Conditions of employment

• Must be able to obtain and maintain a security clearance requires 18 years of age
• Males born after December 31 1959 must be registered for Selective Service
• Verification of employment eligibility in the United States is required - We are an E-Verify participant
• Probationary period: Full Time employees serve a one-year probationary period.
• U.S. Citizenship is required for Tier 3 Positions
• Reference Checks
• Must be able to understand and communicate in English
• Participation in Direct Deposit
• Must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Qualifications

In order to meet the basic requirement of the Recreation Facility Supervisor position NFyou must meet one of the following requirements:
a) Possess one (1) year of specialized experience in a Recreation or Sport Facility role that equipped you to perform successfully the duties of this position. Specialized experience may include but is not limited to recreation programs; aid assist coach or teach for recreation or physical education programs; aid or assist in renting of recreational property and equipment; OR
b) five (5) years of education beyond high school; OR
c) three (3) years of general work experience.

1. Knowledge of the daily operational standards scheduling procedures and logistical requirements necessary to manage a multi venue athletic facility (including ice arena indoor/outdoor tennis courts and fitness center) hosting competitive events community programs and general recreation.
2. Skill in directing scheduling training and supervising operational staff such as delegating daily floor tasks evaluating performance and maintaining accountability among team members to deliver a seamless customer focused experience across multiple operational areas.
3. Ability to perform routine facility inspections enforce safety and sanitation standards manage specialized athletic environments (including cold/wet conditions and awareness of commercial refrigeration systems like Freon and Clycol) and take immediate corrective action during rule infractions emergencies or equipment malfunctions.
4. Ability to deliver clear written reports and oral instructions enforce complex organizational policies diplomatically and de-escalate customer concerns when engaging with Midshipmen military leadership facility staff contractors and public patrons.
5. Knowledge of recreation management software POS systems inventory tracking and register reconciliation.

Additional information

Step into the heart of Navy tradition and athletic excellence as a Recreation Facility Supervisor at the Naval Academys premier multi-sport this dynamic role youll be part of the team that drives daily operations across top-tier hockey tennis and fitness facilities that power the physical readiness of the Brigade of Midshipmen.
We are seeking individuals with open availability to include Day Evening Weekend and occasional Holiday shifts of 8 hours to support a 7 day a week operation.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

Manager