Ambulatory Procedure Scheduler - Urology

divh2Ambulatory Procedure Scheduler - Urology (Open)/h2pAmbulatory procedure schedulers are responsible for performing a variety of duties for physicians and other members of the clinical staff. Effectively manage multiple providers surgery schedules. Prepares surgery packets for physicians to take to surgical facilities. Consistently delivers the best in customer service and patient care. Accurately and efficiently communicates patient information as directed and provides information regarding patient to appropriate as necessary. As a team member, demonstrates respect, dignity, kindness and empathy in each encounter with patients, families, visitors and other employees.This is Carilion Clinic...An organization where innovation happens, collaboration is expected, and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us./pulliConstantly communicates with providers and team members regarding appointments and surgery information on specific patients. Works with department leadership to manage daily flow of activities.Owns communication changes, updates to all departments ensuring quality, efficient care is established. Works with interdisciplinary teams on a daily basis./liliPerforms patient interview to assess pre-operative needs based on anesthesia and physician-specific guidelines/liliAnswers telephone calls, screens calls, takes messages and provides information to patients and others in a timely fashion. Works with interdisciplinary teams on a daily basis to coordinate the patients surgical care./liliPosts surgical case information at operating facilities. Documents patient information and distributes to key personnel in other facilities by fax, phone or email./liliCoordinates pre-/post-surgical care for patients including but not limited to: Pre-operative appointments (lab work, medical clearance, History and Physicals, etc.), education classes, and post-operative care. Notifies patients of all surgery-related appointments in writing. Documents in patient medical record./liliEnsures proper equipment is available for surgery by contacting surgical reps, material management and case documentation./liliManages the usage of assigned block time and communicates with other surgery schedulers to identify and release or utilize open time. Implements appropriate actions related to cancellations/liliMaintains OR Utilization report for Carilion Clinic operating facilities, ambulatory surgery centers and other surgical facilities utilized by physicians/liliDocuments surgery or procedural information on individual physician calendars in e-mail system or as preferred by physicians. Updates demographics as needed/liliAssists with the scheduling of tests and outside physicians if applicable./liliCompletes authorization or works with the authorization team to ensure pre-certification is completed./liliCommunicates with Financial Counselors regarding any surgeries as it applies to the process./li/ulpThis job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description./ph2Benefits, Pay and Well-being at Carilion Clinic/h2pCarilion understands the importance of prioritizing your well-being to help you develop and thrive. T hats why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life at work and when youre away./ppWhen you make your tomorrow with us, well enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:/pulliComprehensive Medical, Dental, Vision Benefits/liliEmployer Funded Pension Plan, vested after five years (Voluntary 403B)/liliPaid Time Off (accrued from day one)/liliOnsite fitness studios and discounts to our Carilion Wellness centers/liliAccess to our health and wellness app, Virgin Pulse/liliDiscounts on childcare/liliContinued education and training/li/ul/div