Guest Service Representative
LINCOLN CORONA LLC
Job Description
Job Description
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!
Responsibilities
- Greet every guest with a smile
- Assist guests with the registration process
- Answer phone calls and take messages accurately
- Anticipate the needs of guests and build rapport
- Respond to guest concerns and resolve them appropriately, escalating to management when necessary
- Maintain accurate records of registration and payment information
- Ensure compliance with health and quality standards
Qualifications
- High School Diploma/GED required
- Familiarity with hospitality industry standards
- Knowledge of front desk operations and procedures
- Proficient in English; knowledge of other languages is a plus
- Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Ability to demonstrate genuine care for customers and employees
- Ability to work in a fast-paced environment
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Guest Service Representative in Forsyth, IL vacancy
- ...Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest...SuggestedFlexible hours
LINCOLN CORONA LLC
Forsyth, IL12 days ago - ...Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest...SuggestedFlexible hours
Double Star Hospitality Jackson Llc
Forsyth, ILa month ago - ...Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great... ...essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable...SuggestedDaily paidFlexible hoursShift work
Tharaldson Hospitality Management
Forsyth, IL1 day ago - ...sanitation, and supply restocking within assigned areas throughout Decatur Memorial Hospital and its affiliated properties. All duties are completed in accordance with established Environmental Services and In Housekeeper, Medical Equipment, Cleaning, Healthcare, Patient...Suggested
Memorial Health System
Decatur, IL4 days ago - ...attending to our facilities with integrity and attention to detail. Your goal is to create a clean and orderly environment for our guests, ensuring that they will want to return and ultimately furthering our reputation. Responsibilities: Perform various cleaning...Suggested
SUN HOSPITALITY INC
Forsyth, IL24 days ago - ...throughout Decatur Memorial Hospital and its affiliated properties. All duties are completed in accordance with established Environmental Services and Infection Prevention & Control procedures to maintain a clean, safe, and sanitary healthcare environment for patients,...Full timeWeekend work
Decatur Memorial Hospital
Decatur, IL4 days ago - ...essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable... ...brand and company minutes per room standard • Cleans guest rooms, including guest bathrooms and kitchen area if applicable...Daily paidFlexible hours
Tharaldson Hospitality
Forsyth, IL19 hours ago - Hallford Travels is seeking a Remote Customer Service - TRAVEL ADVISOR in Decatur, Illinois. This role involves assisting clients with vacation planning, coordinating travel arrangements, and providing ongoing support throughout the booking process. Ideal candidates will...Remote workFlexible hours
Hallford Travels
Decatur, IL19 hours ago - ...night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this...Daily paidFlexible hoursNight shift
Tharaldson Hospitality Management
Forsyth, IL4 days ago $18.54 per hour
...Job Description: GardaWorld Security Services is Now Hiring a Concierge Security Ambassador! Ready to suit up as a Security Ambassador in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how...Hourly payFull timeCasual workWork at officeLocal areaImmediate startAll shiftsDay shiftGardaWorld Security Services U.S.
Decatur, IL16 hours ago- ...leadership team Job Summary – Housekeeper Ensures a clean environment for our residents and staff, delivering high-quality services and high standards of cleanliness, and ensuring compliance with infection control procedures. Requirements A minimum of a...Full timeTemporary workPart timeImmediate start
The Loft Rehabilitation and Nursing of Decatur
Decatur, IL27 days ago $15 - $17 per hour
...St, Wood St, and Pine St. The ideal candidate will take pride in creating clean, safe, and welcoming environments for residents and guests. Responsibilities •Clean and maintain common areas within residential properties •Sweep, mop, and vacuum floors •Dust...Hourly payFlexible hoursMacon County Mental Health Board
Decatur, IL13 days ago- ...of the detail we show in maintaining a clean and safe assisted living community with a family-like atmosphere. Our environmental services TEAM is led by a dedicated manager who invests time in front-line staff. OUR CORE PRINCIPLES SERVICE & GROWTH We will be passionate...Full timeTemporary workFlexible hoursWeekend work
The Carriages of Decatur
Decatur, IL11 days ago $16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend workHilton
Decatur, IL4 days ago- ...expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotel’s services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate...
Omhk Llc
Forsyth, IL3 days ago - ...primary goal is to ensure our hotel is safe and functional for guests and employees. Responsibilities Inspect hotel regularly to... ...for resolution Manage relationships with contractors and service providers Maintain budgets, expenses and activity logs Qualifications...For contractors
Sms Lodging Llc
Forsyth, ILa month ago $10 per week
...plan with a company match after 1 year of service Anniversary pay (must meet... ...meals and a 25% discount when dining as a guest Opportunities - we train and provide... ...The physical demands described above are representative of those that must be met by employees to...Weekly payTemporary workFlexible hoursShift workRed Lobster
Forsyth, IL19 hours ago$15 - $18 per hour
...that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing... ...hour Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our host...Hourly payWeekly payTemporary workFlexible hoursTexas Roadhouse
Forsyth, IL19 hours ago$15 - $18 per hour
...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hoursOlive Garden
Decatur, IL19 hours ago$15 - $15.75 per hour
...They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small.?Here, the work means more because...Daily paidFull timePart timeCracker Barrel
Decatur, IL19 hours ago- ...Provide three meals a day (student has their own spending money for eating out). Treat the student as a member of the family, not a guest. Help the student integrate into the local community and high school. Volunteer opportunity (no stipend is provided)...Local area
AnB Education
Decatur, IL4 days ago $9 per hour
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because...Daily paidFull timePart timeCracker Barrel
Decatur, IL2 days ago$15 per hour
...that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and... ...fresh-baked bread, and create a legendary dining experience our guests will never forget. Bring your friendly energy, enthusiasm, and...Hourly payWeekly payTexas Roadhouse
Decatur, IL4 days ago$15 per hour
...plates, perfect bags), and provide our guests with the best, all-around family dining... ...Assist in marketing, promotional services and situational selling, such as communicating... ...: The requirements listed are representative of the knowledge, skill, and/or ability...Hourly payLocal areaFlexible hoursShift workBob Evans
Decatur, IL4 days ago$9 per hour
...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hoursOlive Garden
Decatur, IL4 days ago$10 per week
...plan with a company match after 1 year of service Anniversary pay (must meet... ...meals and a 25% discount when dining as a guest Opportunities - we train and provide... ...The physical demands described above are representative of those that must be met by employees to...Weekly payTemporary workFlexible hoursShift workRed Lobster
Forsyth, IL1 day ago- ...plates, perfect bags), and provide our guests with the best, all-around family dining... ...Knowledge: · Excellent guest service skills and experience · Ability to identify... ...Requirements: The requirements listed are representative of the knowledge, skill, and/or ability...Daily paidLocal areaFlexible hoursShift work
Bob Evans
Decatur, IL19 hours ago $9 per hour
...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Medical/dental insurance ~ Ongoing training to build critical... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hoursOlive Garden
Decatur, IL19 hours ago$15 - $18 per hour
...that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and... ...Assistant-Busser your responsibilities would include: Assisting guests with their needs Helping servers attend to their tables...Hourly payWeekly payTemporary workFlexible hoursTexas Roadhouse
Decatur, IL19 hours ago- Job Summary: Dishwashers at Burger King are tasked with cleaning dishes, kitchen utensils, and equipment, as well as assisting with basic food preparation as needed. Responsibilities: - Operate dishwashing machines to clean dishes, glassware, flatware, pots, and...
Burger King
Forsyth, IL1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Representative. Be the first to apply!
