Refinery Site Manager (Downstream Chemicals) - Lemont, IL

Are you passionate about leading a team, building relationships, and delivering value to ensure customer success? Do you enjoy troubleshooting technical issues and developing solutions to meet customer’s needs? Join our Downstream Chemicals Team Our Downstream Chemicals Team utilizes technology consisting of specialty chemicals, equipment, digital tools and over 100 years of industry knowledge to deliver value to our customers. The Downstream Chemicals Team leverages our expertise to provide best-in-class technology and support to optimize process, finished fuels and water treatment applications within the refineries where we operate. Partner with the best As a Refinery Site Manager, you will provide a vital service by implementing, monitoring, troubleshooting, and evaluating chemical treatment programs. You will take ownership of a key customer account to ensure they have the services and products required to operate safely and efficiently. You will be responsible for leading and developing a collaborative team to solve complex and interesting technical problems. As a Refinery Site Manager, you are responsible for: Safely managing day-to-day operations of refinery process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers Managing a team of Account Representatives and Technicians at our customer’s location in Lemont, IL Developing trusted relationships with customers and cross-functional teams to promote collaboration Applying account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account P&L Identifying and coordinating numerous projects of varying complexity to bring value to our customers Routine monitoring and reporting of performance of existing treatment programs Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers Collecting and interpreting data for troubleshooting, service reports, meetings, reviews, and presentations delivered to customers Providing field support, laboratory analysis and technical guidance for our customers on issues, projects, turn-arounds, shut-downs, and daily operations Managing chemical inventories and deliveries at the customer location Fuel your passion To be successful in this role you will: Have a Bachelor’s degree in chemical engineering (preferred) or similar discipline. Have a minimum of 10 years’ experience in Refining, supporting hydrocarbon process and finished fuels additives treatment programs. Possess strong understanding of industrial chemical treatment technology and sales process. Have strong mechanical aptitude and troubleshooting skills. Have previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation. Have a comprehensive understanding of customer requirements and refinery market conditions. Have ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner. Demonstrate proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook). Be able to drive a company vehicle as required to perform job duties (motor vehicle record checks will be performed to determine eligibility to drive a company vehicle). Possess A TWIC Card or have the ability to obtain a TWIC Card. Reside in a commutable distance to Lemont, IL. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Typical hours will be Monday – Friday, 7am - 4pm (must be willing and able to support the business after hours as-required) Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Education Assistance Generous Parental Leave Mental Health resources Dependent Care Additional elected or voluntary benefit The annual pay scale for this position is between $76,800.00 - $190,900.00. Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes’ good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process. You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. The Baker Hughes internal title for this role is: Sales Senior Team leader - Account Management At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.