Volvo Service Advisor

Service Advisor Position

Weston Volvo, one of the largest and best Volvo dealerships in the country is looking to add a Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers!

What We Offer:

• Signing Bonus based on experience
• Carry over your vacation and personal days, based on previous experience and longevity
• Weekly pay
• Health, dental and vision insurance
• 401k
• Continuous training programs
• Team and Individual bonuses based on CSI
• Sundays off for parts and service departments

Responsibilities:

• Greet customers promptly
• Obtains customer and vehicle information
• Write up all items as described by the customer
• Determine and recommend needed maintenance based on age, mileage, and vehicle history
• Prepare complete and accurate estimate of cost of repairs for labor and parts
• Establish follow-up time and communicate it to the customer
• Monitor the progress of each vehicle throughout the day, updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to the customers

Qualifications:

• Minimum 1 year experience in a service advisory role
• Bilingual Spanish speaking candidates preferred
• Knowledge of automobiles
• Positive attitude
• High volume mentality
• CSI focused