Front Desk

Team Z Entertainment Llc

Job Description

JOB DESCRIPTION: FRONT DESK ASSOCIATE

Title: Front Desk Associate (a.k.a. Director of First Impressions)
Reports To: Front Desk Supervisor or General Manager
Location: Bravoz Entertainment Center

About the Role:
Love meeting new people? Thrive on making someone’s day? As a Front Desk Associate at Bravoz, you’re the friendly face that sets the stage for a guest’s entire visit. Sell them the fun. Answer their questions. Make check-in a breeze. And do it all with a big Bravoz smile.

What You’ll Be Doing:

Be the welcome wagon: Greet every guest with genuine excitement.
Sell the fun: Recommend passes, season memberships, parties, and cool add-ons.
Make it easy: Help with waivers, check-ins, and party bookings.
Handle payments like a pro: Cash, cards—keep it accurate and smooth.
Be the info guru: Know all the attractions, prices, policies, and promos.
Answer the phone like a rockstar: Friendly, clear, and helpful every time.
Keep it looking good: Tidy, stocked, and guest-ready.
Solve problems on the fly (with help from your team when needed).
Spread the Bravoz spirit everywhere you go.

Who You Are:

At least 16 years old (or meet local age requirements).
Super friendly and approachable.
Great communicator—both in person and on the phone.
Detail-oriented when handling cash and bookings.
Enjoys working in a busy, lively environment.
Previous customer service or cash-handling experience is a plus (but we’ll train the right person!).
Able to work weekends, evenings, and holidays.

What You’ll Gain:

A dynamic, people-focused role.
Sales and customer service skills you’ll use forever.
A fun team that knows how to celebrate every day.
The chance to help guests create memories they’ll never forget.

Wednesday - Sunday or Friday - Sunday

Apply

Vacancy posted 13 days ago

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