Account Associate - State Farm Agent Team Member

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 and currently lead a team of three. Before becoming a State Farm agent, I spent my career in the financial industry and served as a pastor for 22 years. Those experiences shaped my passion for serving others, building relationships, and helping people make confident decisions for their future.

Serving our community is one of our core values. Our agency participates in community events every other month, and we enjoy finding opportunities to give back and build meaningful relationships with the people we serve.

Our agency offers a very competitive bonus structure, 10 days of PTO starting on day one, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding success while providing the flexibility and support our team needs to thrive.

Our culture is family-oriented, supportive, and drama-free. We work with an established book of business and are committed to coaching and developing every team member for long-term success. I'm looking for someone who is humble, coachable, driven, and people-focused, with strong communication skills and a genuine desire to serve others. If you're hungry to grow and want to be part of a team that truly puts people first, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Steve Hicks - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Flexible work from home options available.