Executive Director

Maple Crest Administrator

Directs, administers and coordinates the daily activities of the Maple Crest areas, Bluffton, Ohio campus in support of policies, goals, and objectives established by the Brethren Retirement Community (BRC) Board of Directors and Bylaws, including the mission and core values contained therein, except as otherwise required by applicable law.

Essential duties and responsibilities include the following. Other duties may be assigned.

· Oversee the daily operations of all departments to ensure efficient, high-quality service delivery and continuity of care at our Maple Crest location.

· Monitor departmental performance to ensure compliance with federal, state, and local regulations, licensing requirements, company policies, and MHCO standards.

· Directs the preparation of short-term departmental goals and participates in the development of organizational goals and objectives.

· Oversees directors and supervisors relating to direct departmental activities that implement MHCO organizational policies.

· Assists in the implementation of departmental programs that meet corporate goals and objectives.

· Create innovative ways to gain employee commitment to the organization's mission and vision. Educate staff and model to others excellent customer service.

· Monitors the budget in various areas such as census, FTE's and supplies.

· Maintains a sound plan of departmental organization, establishing processes to ensure adequate development.

· Develops and installs procedures and controls to promote communication and adequate information flow within departmental organizations.

· Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.

· Ensures that all reporting organization's activities and operations are carried out in compliance with local, state and federal regulations and laws governing business operations.

· Coordinate with department leaders and staff to facilitate appropriate follow-up with residents and families, communicate resolutions, and promote resident and family satisfaction.

· Direct and control assigned operations and information to maintain sound privacy and security practices and prevent privacy or security breaches. If a breach occurs, take corrective action.

· Attends workshops and seminars to keep updated on changes in long-term care.

Supervisory responsibilities include managing the day to day operational responsibilities of the Maple Crest areas of MHCO, Bluffton. Select Department Directors are managed through your direct report supervision who in turn manage MHCO employees. Is responsible for the overall direction, coordination and evaluation of these staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and discipling employees; addressing complaints and resolving problems.

Qualifications to perform this job successfully include a Bachelor's degree (BA) or equivalent; or six to seven years related experience and/or training; or equivalent combination of education and experience. Preferred, but not required Certified Executive for Assisted Living (CEAL) certification in good standing. Knowledge of Ohio Department of Health, Ohio Department of Aging and HCFA rules and regulations.

Language skills include the ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original and innovative techniques or styles. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and/or board of directors.

Reasoning and analytical ability includes the ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions and deal with several abstract and concrete variables. Ability to review data and properly analyze using mathematical concepts such as fractions, percentages, ratios, and projections.

Physical demands include the ability to use hands to sit and talk or hear. The employee frequently is required to use finger, handle or feel. The employee is occasionally required to stand, walk, sit and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, and ability to adjust focus.

Work environment characteristics include a noise level in the work environment that is usually low to moderate.

Privacy understanding includes the highest standards of discretion must be observed. Under no circumstances will resident information be shared with any other person except for authorized person providing for the care of the individual(s).