Patient Care and Administrative Clinic Coordinator - Katy Orthopedics

UTHealth Houston Job Opportunity

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Individualized orthopedic care and customized treatment and training programs are delivered by experienced sports medicine-trained orthopedic surgeons, physical therapists, nutritionists, exercise physiologists, biomechanists, strength & conditioning coaches and athletic trainers. This experienced team, including orthopedic doctors, offers a comprehensive suite of services to help athletes perform at their highest level:

• Orthopedic injury prevention and evaluation
• Orthopedic surgery, including minimally invasive options
• Post-injury rehabilitation and physical therapy
• Sports concussion management
• Strength & conditioning training
• Performance testing
• Sports nutrition

In addition, advanced diagnostic imaging services and an ambulatory surgery center are conveniently located adjacent to the Institute to ensure a seamless treatment process.

Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Responsible for assisting management in overseeing clinic operations including mentoring other employees as a quality improvement coordinator, insuring accurate completion of registration, monitoring and correction of reports, data integrity, accuracy and continuity of processes, handling escalated issues, scheduling staff, and staff training and education. Provides trained paramedical support in administering health care services to support clinic functions.

Position Key Accountabilities:

1. Makes medium to complex administrative decisions requiring a comprehensive knowledge of a wide range of regulations, policies, and procedures.
2. Oversees maintenance of office records such as patients, billings, personnel, purchases, and inventory to ensure compliance with UTHSC-H's human resources and financial management policies and procedures.
3. Orders and stocks needed clinic supplies. Maintains and schedules repair of diagnostic testing equipment.
4. Develops a working knowledge of the patient population and physician relationships. Ensures operations are in line with the strategic business objectives of the facility.
5. Evaluates the performance level of the unit and individuals. Defines performance expectations, measurement tools and policy and processes. Supports the instruction of educational programs that promote staff competency.
6. May monitor quality improvement efforts and makes recommendations for change as necessary.
7. Med staff support for EHR, correct issues with diagnosis codes.
8. Assists physicians with examinations.
9. Conducts the initial screening of patients, which may involve electrocardiogram testing, vital signs, height and weight, spyrometer testing, and preparation of reporting forms.
10. May triage patients, remove and change dressings, staples, splints, prepare injections, enter clinical data to EHR.
11. Inputs referrals, medications and charges in EHR under physician instruction. Educates patients on benefits and deductibles prior to surgery, casting, injections
12. Performs other duties as assigned.

Certification/Skills:

• Use and care of standard clinic equipment required
• Proficient knowledge of Microsoft Office required
• Certified Coding Specialist (CCS) by American Health Information Management Association (AHIMA) preferred or
• Certified Medical Assistant (CMA) by American Association of Medical Assistants (AAMA) preferred
• Basic Life Support (BLS) by American Heart Association (AHA) required

Minimum Education:

Associates Degree required

May substitute required education with equivalent years of experience beyond the minimum experience requirement

Minimum Experience:

Five years hospital/healthcare/medical business office experience

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code 51.215 and Texas Government Code 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. 791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.