Case Manager

The requirements listed, are representative of the knowledge, skills, and abilities necessary to perform the essential functions of the job.To perform this job successfully, an individual must be able to carry out each task satisfactorily and perform other duties as assigned.

• Completes reports, monitors client attendance and scheduled activities in accordance with program requirements.
• Collects data, and tracks client progress, as required for each program.
• Tracks Supportive Services expenditures and provides comprehensive program reports as required.

• Prepares and reviews payroll reports for the finance office to ensure participant Payments.

• Conducts assessments to identify the need for intervention, provides guidance, and refers participants to available resources.
• Develops action plans for achieving self-sufficiency.
• Assists youth in appropriate selection of paid work experience based on career interests and skill level.
• Facilitates group activities, program overviews, and assessments.
• Serves as youth advocate.
• Participates in staff meetings, cases reviews, and supervisory coaching.
• Reviews applications and determines program eligibility.
• Works with clients and worksites to develop job skills.

• Tracks data as required by program in agency wide and program specific data entry systems.
• Maintains individual youth case files, including applications, assessments, case notes, supportive services, and paid work experience as required by federal, state, and agency funding requirements.
• Provides client data to reporting agencies as required.

• Participates in staff meetings, team building, technical training, and coaching.

• Works closely with participants, school officials, and community partners to identify and maintain worksite contacts in the community.
• Represents HRDC's Youth Employment and Training Programs at community meetings and events.

• Implements agency work plans at the program level to ensure achievement of set goals.

• Brings creative suggestions and potential solutions to direct supervisor regarding work barriers and team efficiency

• Integrates knowledge of budgeting and management experience into program operations.
• Effectively communicates on all platforms.
• Demonstrates dependability and punctuality.
• Adheres to a consistent work schedule.
• Demonstrates professionalism in the workplace.
• Modeling an objective and non judgmental attitude.
• Nurtures, builds, and mentors employees to build a cohesive team.