Program Manager - Sales Excellence Program

Your role

The Program Manager - Sales Excellence is responsible for leading the design, execution, and scaling of the Sales Excellence Program (Pilot in Edwards North America Customer Centre. This role will drive revenue growth, improve sales effectiveness, and embed disciplined, data-driven sales practices across divisions. The Program Manager will lead the Full Potential Plan (FPP) and Sales Play execution, enabling the organization to unlock untapped market opportunities, improve cross-functional collaboration, and build repeatable, scalable commercial capabilities. The role acts as the central orchestrator across sales, marketing, product, and external partners to deliver measurable business impact through structured sales plays, performance management, and capability building.

Main Responsibilities:

1. Program Leadership & Governance

• Serve as the overall program lead for Sales Excellence across NACC, ensuring alignment to strategic objectives and revenue growth ambitions.
• Own program governance, cadence, and reporting, including steering committees, working sessions, and stakeholder updates.
• Coordinate cross-functional teams (sales, marketing, product, engineering) and external partners (e.g., consulting support) to ensure execution rigor.
• Monitor progress, manage risks/issues, and ensure timely delivery of program milestones and outcomes.
• Provide monthly updates to all VP's of Marketing on program

2. Full Potential Plan (FPP) Development

• Lead the developmnt and refinemeent of Full Potential Plans
• Working with Sales teams and Marketing Council, Drive and validate analysis of market opportunities, customer segments, and product-level growth potential to identify "size of prize."
• Align stakeholders on prioritized growth opportunities and value levers (cross-selling, diffuse markets, value selling).

3. Sales Play Design & Execution

• Lead the identification, prioritization, and co-development of high-impact Sales Plays.
• Facilitate cross-functional workshops to define:
• Target customers and segments
• Value propositions and messaging
• Sales motions, tools, and materials
• Support pilot execution of Sales Plays through structured sprints and iterative learning cycles.

4. Performance Management & KPI Delivery

• Establish and track key leading and lagging indicators, including:
• Funnel growth and quality
• Lead generation
• Customer engagement/activity levels
• Revenue and margin improvement
• Translate program outputs into measurable commercial impact (revenue growth, margin improvement, reduced churn).

5. Capability Building & Change Management

• Support capability development initiatives including:
• Sales training (value selling, discovery, negotiation)
• Coaching frameworks and feedback loops
• Adoption of new tools and processes
• Embed new ways of working into frontline teams to ensure sustained behavioural change.

To succeed, you will need

• Bachelor's degree in relevant discipline or equivalent working experience
• Proven experience of leading, developing and managing Products or Programs in a Sales or Marketing Environment
• Strong background in semi / scienific industry or experience in relevant market
• Proven ability to drive cross-functional initiatives in matrix organizations
• Strong analytical and strategic thinking capability
• Proven track record in sales and marketing
• Possession of business and financial acume
• Excellent stakeholder management and influencing skills
• Excellent verbal and written English required

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.

We are an Equal Opportunity Employer

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws

No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in [his or her] their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law

Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With over 150 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research.

At Edwards, we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline. We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer.

For more information about Edwards visit our website:

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