Network Infrastructure Engineer

Network Infrastructure Projects EngineerSan Francisco, California, United StatesPliancy is fundamentally changing the way businesses value technology. We're on a mission to prove that the right technology (and the right technologists) can help accelerate progress toward radical, ambitious goals. Pliancy specializes in partnering with life sciences organizations, capital management firms, and emerging startups, providing IT support to bold leaders pushing science and technology forward.Our employees and clients find that we're starkly different from other IT organizations because we challenge the status quo in two major ways: by putting people first in every decision we make, and by innovating towards simplicity every chance we get. As a people-first company that invests in the long-term success of our employees, we're looking for creative thinkers who like to solve interesting problems. We prioritize curiosity and empathy in all of our hiring decisions.About the RoleWe are looking for a Network Infrastructure Projects Engineer to join our dynamic Infrastructure Projects team. This team is dedicated to managing a range of initiatives, from large-scale build-outs and relocation projects to targeted infrastructure service improvements.As a client-facing engineer, you will regularly interact with client stakeholders, translating complex technical concepts into clear, actionable communication, and expectation setting is imperative. The location options for this role are: Boston, CA Bay Area, or New York, with frequent local travel required within the greater region surrounding those areas. Occasional travel to other Pliancy hubs may be necessary.What Is the Work Like?Many of our clients are showing consistent growth. This manifests as a lot of movement into and out of office spaces. In both of our client verticals, we find ourselves:Joining owner, architect, and contractor calls to work closely with construction teams and their subcontractors for pieces that impact low-voltage and audiovisual installations.Designing, ordering, and implementing a full network stack (switching, firewalls, and wireless).Partnering with internet service providers and working with them from site surveys to circuit activation.Scoping and installing AV hardware for high-traffic conference rooms, executive suites, and hybrid collaboration spacesThere is a lot of on-site work, but there will be instances where you are doing various, remote value-add efforts (predictive wireless surveys, license renewals, maintenance, or post-installation support).Who Are We Looking For?Our ideal candidate has a strong technical background with a project manager's mindset.You are someone who finds as much satisfaction in an organized server rack and a flawlessly executed office move as you do in troubleshooting a complex routing issue.You are able to communicate effectively with both technical and non-technical stakeholders.In addition to managing day-to-day operations, you will help support and continuously improve our standards.You possess expertise in Network Architecture (Layer 2/3) and Physical Infrastructure, supplemented by a working understanding of cloud identity platforms (M365, Google Workspace) and AV/collaboration stacks.ResponsibilitiesManage and be accountable for the success of small to large-scale IT projects, such as office moves and network upgradesDesign and implement audio-visual solutions such as huddle spaces, conference rooms, and collaboration spacesCollaborate with the Infrastructure Projects team and leads to support project strategies and process creation within their scopeWork closely with both the team and client-facing consultants to design and implement best practices for project implementationCreate meaningful documentation to facilitate project hand-off to consultantsServe as a key technical resource for escalated Network and AV issues, ensuring high-touch resolution for critical client environments in partnership with the Consulting teamsRequirementsShould HaveNetworkingHands-on experience in designing and configuring a variety of full-stack networks (e.g., Cisco Meraki, FortiGate, Sonicwall, or Ubiquiti)Deep understanding of Layer 2/3 (VLANs, STP, OSPF/BGP) and security (Firewalls, Site-to-Site VPNs, Client VPNs)Experience with Wireless Predictive Modeling (using tools like Ekahau or Hamina) and post-install validationProject & Site ManagementExperience managing project lifecycles within tools like Monday.com, Asana, or JiraExperience with new office construction, including working with architects, general contractors, and subcontractorsExperience with MDF/IDF closet design (cooling, power requirements, rack elevations)AV & CollaborationExperience with the Zoom platform (Rooms and end-user deployments)Experience with the Microsoft Teams platform (Rooms and end-user deployments)Experience with collaboration room hardware installations and integration (displays, cameras, speakers)Systems & OperationsSolid understanding of Windows Server and on-premise server hardware/network infrastructureWorking knowledge of EntraID, Microsoft 365, Google Workspace, and cloud-based storage (Egnyte, Box, Dropbox, etc.)PhysicalThe ability to wear personal protective equipment correctly for up to a full working day when on an active job siteAbility to lift 50+ lbs, climb ladders, and perform installations in tight IDF closets or under conference tables.The ability to move safely in confined spaces (networking closets, for example) and around active constructionExceptional planning and organizational abilityStrong documentation and communication skills Aptitude and desire to learn new technologiesAbility to teach and mentor othersDesire to research new products and technologies to improve the project lifecycleAuthorization to work in the USA for any employerNice to HaveExperience with AV design for meeting and conference roomsExperience with network monitoring and alerting tools (e.g., LibreNMS, PRTG, Meraki Dashboard alerting)CCNA, Meraki CMNA, or Fortinet NSE (or equivalent hands-on experience) a plus.BenefitsSalary: $98,000-115,000 per year, dependent on experienceHealthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plansCompany-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsuranceEmployer-funded commuter benefits and mileage reimbursement401(k) match offered to help you plan for your long-term futureUnlimited PTO Paid leave for new parents, including adoptive parents, to support your family's growthEmployee stock options so you can share in Pliancy's successWhy Work With Us?Community-minded, empathetic teammates who take pride in their work—and make it fun, tooA manager who will help you grow and identify opportunities for career developmentThe opportunity to support clients solving challenging problems in pursuit of meaningful goalsFlexible schedule designed to empower your communication and time management skillsBenefits and perks built to meaningfully support you and your family