Recovery Litigation Assistant

Overview Salary: $37,000 - $52,000 Location Type: Hybrid Position Type: Full Time Schedule: Monday thru Friday 8:00am-5:00pm The Recovery Litigation Assistant performs administrative functions for the collection of unpaid charged-off loans. This role minimizes loss and increases net recoveries by determining the best actions to protect Suncoast Credit Union assets. An ideal candidate is an experienced collections professional with a calming demeanor. Responsibilities Review correspondence received for charge-off accounts and pleadings filed by members with Suncoast Credit Union named as the creditor Determine appropriate action to protect the interest of the credit union Implement compliance guidelines when referring accounts for litigation, replevin, suit on mortgage notes, or to third‑party collection agencies Prepare required documentation for referrals Attend in‑person or virtual trials, mediations, hearings, and meetings when a credit union representative is required to provide testimony or obtain information to assist with the discovery process Negotiate payment arrangements, settlements, and satisfaction of judgments within credit union policy Perform right of offset on depository accounts and apply the funds to charged‑off loans Post payments to charged‑off loans Assist the Recovery Supervisor with the analysis of the recovery portfolio Plan, evaluate, and monitor charged‑off accounts for assignment or reassignment to third‑party collection agencies Monitor, update, and verify status of recovery accounts Maintain consistent communication with collection agencies, attorneys, vendors, and members Update attorney disbursement reports for third‑party agency on a monthly basis Maintain vendor and internal collection systems specific to the Recovery Area Utilize information obtained from credit reporting, skip tracing services, and software to recover collateral or funds Attend educational events to increase professional knowledge and remain current with compliance guidelines Qualifications High school diploma or equivalent 3+ years of experience with the recovery of first or second‑party collections Experience with legal and court processes Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities, including Florida repossession laws and procedures, litigation and judicial procedures, Debtor/Creditor Collection Law, Fair Debt Collection Practices Act, and Florida statutes pertaining to the collection of consumer debts Good knowledge and understanding of credit union products, services, policies, and procedures, including Member Solutions policies, the Collection Code of Ethics, and accounting procedures Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines Accurate, detail‑oriented, and organized with task management Ability to analyze and resolve routine problems or situations requiring minor adjustments to working methods Proficient written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators Ability to communicate information requiring explanation or interpretation Must be able to maintain a high level of confidentiality Benefits Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO Community Involvement: Paid Volunteer Hours Growth: Degree Assistance up to $5,000 per year Flexibility: Remote, Hybrid, and Onsite Schedules Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. #J-18808-Ljbffr Suncoast