Director, Analytics

Director, Analytics A career that's the whole package! At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100, trust Conga when commercial complexity is high and global impact is on the line. Job Title: Director, Analytics Reports to: SVP, Finance Locations: US Boston, MA, Houston, TX As Director, Analytics at Conga, you will lead the strategy, development, and delivery of data-driven insights across the organization. You'll be responsible for building and scaling analytics capabilities that support decision-making across Product, Sales, Marketing, Customer Success, and Finance. This role combines strategic leadership with hands-on executionpartnering closely with business leaders to translate data into actionable insights. You'll oversee reporting, dashboards, and advanced analytics while continuously improving our data infrastructure, governance, and scalability. At Conga, data is a critical driver of how we operate, prioritize, and grow. The Director, Analytics plays a central role in enabling smarter, faster decision-making across the business by delivering accurate, timely, and actionable insights. This role helps shape company strategy by uncovering trends, identifying opportunities, and providing the analytical foundation for executive and board-level decisions. From pipeline performance to customer retention to product usage, this leader ensures we are leveraging data as a competitive advantage. In addition, this role is responsible for building scalable analytics processes and systems, ensuring consistency, accuracy, and accessibility of data across the organization. The impact is both strategic and operationaldriving alignment, accountability, and measurable outcomes. Are you the person we're looking for? Related experience You bring 810+ years of experience in analytics, business intelligence, or data strategy, with leadership experience in a SaaS or technology environment. You have a proven track record of delivering insights that influence business outcomes and have led teams responsible for reporting, dashboards, and advanced analytics. Leadership & influence You are a trusted advisor to senior leaders, with the ability to translate complex data into clear, compelling narratives. You build strong cross-functional relationships and influence decision-making through data-driven insights. Analytical expertise You have deep experience in data analysis, KPI development, and performance measurement across key business functions (Sales, Marketing, Product, Customer Success, Finance). You know how to connect the dots between datasets and uncover meaningful insights. Initiative You are proactive in identifying opportunities to improve how data is used across the organization. You don't wait for directionyou bring forward ideas, build business cases, and lead initiatives that enhance analytics capabilities. Operational mindset You understand the importance of data quality, governance, and scalability. You've helped build or optimize analytics infrastructure and processes that support a growing organization. Education Bachelor's degree in Analytics, Business, Finance, Economics, Computer Science, or a related field is preferred. Advanced degree is a plus. Here's what will give you an edge Tools and systems experience Expertise in BI and visualization tools such as Tableau, Power BI, Looker, or similar Strong experience with SQL and working with large, complex datasets Familiarity with data platforms and warehouses (Snowflake, Redshift, BigQuery, etc.) Experience working with CRM systems like Salesforce and integrating business data sources Advanced analytics capability Experience with forecasting, predictive modeling, or statistical analysis Ability to apply data science concepts to drive deeper insights (preferred, not required) Business partnership Demonstrated success partnering with GTM teams (Sales, Marketing, Customer Success) and Product organizations Ability to influence strategy through data storytelling and insight generation Process & scalability mindset Track record of building and scaling analytics functions, including KPI frameworks and standardized reporting Experience establishing data governance and quality standards Quality oriented You have a high bar for accuracy and integrity in data. You build processes that ensure consistency and reliability, and when issues arise, you address root causes and implement sustainable fixes. Resourceful & collaborative You thrive in a cross-functional environment, leveraging relationships, data, and tools to solve complex problems. You are naturally curious, continuously seeking new ways to improve how the organization uses data to drive outcomes. In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs. Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance. The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process. U.S base salary range: $157,620 - $252,190 USD Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Preferred Resume Format We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume's formatting remains intact, making it easier for our recruiters to review your application promptly. Don't meet every requirement for the role? Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.