Communications & Management Analyst

• Develop and support strategic communications plans, identifying key stakeholders, communication channels, messaging priorities, and opportunities to address communication gaps.
• Draft, edit, and refine executive communications, leadership talking points, remarks, memoranda, reports, briefing materials, and presentations.
• Develop recurring internal and external communications for employees, senior leadership, stakeholders, and external partners.
• Maintain and update organizational intranet and public-facing website content, including SharePoint and relevant content on cbp.gov.
• Develop and publish quarterly newsletters highlighting organizational achievements, program updates, initiatives, and relevant guidance.

• Prepare meeting agendas, coordinate calendars, capture meeting minutes, track follow-up actions, and maintain project documentation.
• Develop and maintain project trackers, status reports, briefing slides, analytical summaries, and other program management deliverables.
• Identify process gaps, follow up on outstanding tasks, and help improve coordination, documentation, and workflow efficiency.
• Provide administrative and organizational support for staff meetings, leadership engagements, and office initiatives.

• Ability to obtain and maintain a DHS CBP Tier 5 Background Investigation (BI)
• Bachelor’s degree in business, communications, or related field
• 5+ years of experience supporting the federal government as a consultant or contractor and experience supporting the messaging of complex business functions or programs.
• Strong writing and editing skills.
• Exceptional communication and collaboration skills.
• Experience using Microsoft tools and applications, including Excel, PowerPoint, SharePoint and other Microsoft Office Suite and relevant software.

Job Type: Full-time
Work Location: Washington, DC / Hybrid

Benefits:

• 401(k)
• 401(k) contribution
• Dental insurance
• Medical insurance
• Life & Disability insurance
• Flexible spending account
• Flexible schedule
• Professional development 
• Work-life balance