Director of Events
American Association for State and Local History
The Director of Events oversees the Museum’s signature events, community events, and site rentals by outside individuals or organizations. This role is responsible for leading staff across a variety of departments in planning and executing successful events as well as continually evaluating events’ ROI. The Director of Events serves as the point of contact for site rentals and is tasked with growing the site rental/community events program year over year. This position will be supported by additional paid positions and volunteers. Duties and Responsibilities Signature Events Oversee the Museum’s 4-5 Signature Events through all phases including planning, execution, and event evaluation Coordinate outside vendors Ensure SBM and vendors are following all city regulations, licensing during events, especially for things like: food service, liquor, tents, bonfires, etc. Spearhead all event planning and debrief meetings leading up and to after each event Vet and secure arts performers for special events Coordinate with other SBM Departments to assign individuals to specific roles, schedule, and train Special Events volunteers and staff Design and oversee event design for each museum event including: working with the Facilities Department to install, maintain, remove, and store inventory of supplies Budget for each event, maintain records for all financial transactions, and compile Event Evaluation reports for the President, and Board of Trustees Collaborate with the Marketing and Development Departments to ensure ticket sales, sponsorships, and grant funding Perform consistent internal and external event evaluation, creating systems for continual improvement Develop an annual budget of income and expenses for signature events. Coordinate with the SBM Retail Team to provide profitable and relevant concessions at Signature Events Site Rentals Promote SBM as a unique and premier rental location on the Seacoast Develop and implement a sales strategy and work with the Director of Marketing to coordinate marketing efforts Achieve annual revenue target and regularly report on status Respond to rental inquiries in a timely, effective and proactive manner Administer venue visits with potential clients and proactively facilitate follow-up conversations Schedule all event rentals (including coordinating the interdepartmental SBM calendar), negotiate, and document contracts Invoice, receive, deposit, and allocate all money from facility rentals and monitor accounts receivable in cooperation with the Finance Department Update the internal master events calendar and communicate with SBM staff about needs for set-up and clean-up Work directly with clients, caterers and vendors to handle all logistics related to event rentals Be present at rental functions or ensure adequate SBM staff coverage Coordinate rental efforts with the Corporate Sponsorship Program Resolve customer complaints Ensure rental partners are in compliance with insurance, legal, health and safety regulations (Dig Safe, etc.), all laws and rules pertaining to alcohol on premises, and obtain any required permits and licenses. Develop an annual budget of income and expenses for site rentals. Community Engagement Work with SBM’s Volunteer Coordinator for recruitment and management of event volunteers Ensure a positive experience for Community events that take place at Strawbery Banke Additional Duties Participate in all trainings and workshops required of Strawbery Banke Museum staff Serve as a member of the Safety Committee and attend, at a minimum, quarterly meetings Other duties as assigned Requirements Qualifications Bachelor’s degree preferred. 3 or more years of event management experience Attention to detail and highly organized Collaborative spirit; enjoys working with a wide variety of people and departments within and outside of the museum while also able to work proactively and independently Inclusive, transparent, communicative, and flexible Works evenings and weekends around for museum events with the expectation that the Director of Events also sets up systems for event management that allows for the Director to have several event nights off.Calm under pressure and ability to maintain a positive demeanor Requirements of all Strawbery Banke Museum Staff: SBM is committed to fostering a workplace that is truly equitable, inclusive, and accessible for a diverse group of staff, volunteers, and visitors. As such, it is an essential requirement that every SBM staff member: 1. Exhibit a positive, collegial attitude and ability to work cooperatively with others at all levels of the organization including direct reports, colleagues, supervisor, volunteers, and visitors of all ages, abilities, and cultural backgrounds; 2. Exhibit a positive, collegial attitude and ability to work cooperatively with others at all levels of the organization including direct reports, colleagues, supervisor, volunteers, and visitors of all ages, abilities, and cultural backgrounds; 3. Foster inclusive and engaging interactions, accommodate safety and comfort needs and requests, and to provide the best visitor experience possible. Staff members equally share the responsibility of immediately addressing a deficiency, and/or, notifying the appropriate department or supervisor to address any situations. Strawbery Banke Museum Staff Norms: SBM is committed to fostering a supportive and safe work culture. Through a series of training sessions, the following norms were established:
- We will set and acknowledge boundaries that foster a healthy work/life balance
- We will help and support each other to create psychological safety and trust
- We will welcome different viewpoints, values, and ideas in solving organizational problems
- We will proactively, honestly, and constructively create clear expectations regarding
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