Quality Assurance Registered Nurse

Quality Improvement Program Coordinator

Salary Range: $53.90-$68.99

Pay rates are determined based on experience and internal equity.

Position Summary:

• Reports to the Director or Quality, Risk Management and Infection Control.
• Support activities and initiatives of the integrated Quality Improvement Program.
• Analyze, monitor and evaluate outcomes of National, State and internal quality indicators.

District Responsibility:

• Demonstrate performance consistent with the mission, vision, and values of the organization.
• Demonstrate Respect, Professionalism and Courtesy to all patients, visitors, providers and coworkers, as delineated in the LVMC "Commitment to Care" and "C-I_CARE.
• Possess an understanding of performance improvement and data analysis
• Assist department leaders and medical staff in achieving quality improvement and patient safety goals.

Position Duties/Responsibilities:

• Assist with education of directors, staff and physicians in Continuous Quality Improvement, Patient Safety initiatives including BETA HEART, Quest for Zero Patient Harm and best practice according to current standards of care.
• Extract and analyze data and information from various sources to meet regulatory reporting requirements.
• Record patient and/or family complaints in a nonjudgmental and compassionate manner. Forward complaints and grievances to appropriate department leader for review and follow-up.
• Enter and review patient safety event reports in a timely manner.
• Participate in teams and projects that support internal or external quality measures/ risk reduction strategies and compliance.
• Maintains current knowledge of key hospital accrediting and regulatory agency indicators/standards including CMS, Title 22, and CIHQ.
• Ability to work well in a team environment
• Participate in preparation activities related to regulatory surveys. Assist CQAO with facilitation and organization of licensing and accreditation activities when surveyors are on site conducting surveys.
• Other duties as assigned by the Director.

Essential Functions:

• Proficiency with Microsoft Office programs
• Requires the ability to sit or stand for prolonged periods of time.
• Posses excellent analytical skills
• Excellent interpersonal skills
• Posses excellent written and verbal communication skills
• Exercise good judgment under stress.
• Able to manage multiple tasks with interruptions, work independently, follow instructions, and maintain a high level of professional conduct.
• Able to review medical records with an understanding of medical, safety and patient care standards/regulations/guidelines.

Position Qualifications:

• Education: Registered Nurse licensed in California - Bachelor's Degree preferred
• Experience in acute care setting. Varied clinical experience essential.
• Certified Professional in Healthcare Quality (CPHQ) and Hospital Accreditation Certified Professional (HACP) Preferred. Ability to obtain HACP certification within 18 months.
• Previous experience in clinical Quality Assurance preferred.