Field Service Technician I - Rock Falls, IL

Solar Field Service TechnicianThe Solar Field Service Technician is directly responsible for the safe, productive, day-to-day onsite operations of Commercial and Utility Scale Solar PV plants. From performing preventative maintenance and inspections, to troubleshooting and making repairs to maximize production, the Solar Field Service Technician gets to exercise a variety of skill sets and has constant opportunities to learn more — all while making an impact on our safe, reliable, clean energy future.Field Service Technician 1 is a foundational operator within ACT's ACTivate Technician Track, gaining technical skills, safety competency, and company culture fluency under the supervision of senior technicians and Field Leadership. This role supports preventative and corrective maintenance and inspection tasks on solar modules, trackers, inverters, and medium-voltage equipment while demonstrating consistently safe work behavior.This position may be filled through direct external hire or internal promotion. It is not required that a candidate have held any other position on the ACTivate Technician Track prior to this role; the qualifications below reflect the minimum experience and competencies needed to perform the job, however they were gained.This role is based in the field and is not assigned to the ACT Power Services main office location, nor is it a traditional work-from-home position. Employees primarily work from customer sites where ACT Power Services provides Operations & Maintenance services. While the listed location(s) are preferred based on the primary site assignment, candidates residing in other locations may be considered. Travel to other sites across the United States may be required based on operational and business needs.Duties / ResponsibilitiesUphold a high level of safety standards in everything that you doAssist in and support routine preventive maintenance, service, troubleshooting, and repair of solar photovoltaic facilities, including inverter (string or central) maintenance and repairsPerform string-level troubleshooting and repairs, tracker inspections, and basic maintenance supportConduct routine vegetation and site equipment inspections, including monthly inspectionsClean or replace damaged components as directedApply fundamental knowledge of NEC code, electrical theory, and industry best practices, with continuing education as assignedPerform basic electrical testing (IR, continuity, grounding, voltage) under supervisionResponsible for dispatching and remediation efforts on repairs under 50VMaintain company property such as vehicles, tools, meters, and plant stockMaintain service reports, inspection documentation, safety paperwork, and spare parts inventory; log data into Fiix, TrueContext, Deputy, and ACT SharePointConduct and log vehicle inspections on timeInitiate warranty claims with equipment vendors/OEMs as neededIdentify safety hazards and take appropriate action to remove or eliminate hazardsConduct pre-job brief analysisActively participate in the Good Catch Program and BBSO observationsAttend maintenance, troubleshooting, and technical writing training as assignedQualification Requirements6 months to 1 year of relevant field experience in solar, electrical, or a related technical/mechanical trade; or successful completion of ACT's Apprentice program (equivalent training and education also considered)Qualified Electrical Worker (QEW) sign-off, or ability to obtain sign-off within an established onboarding periodOSHA 10 General Industry certification, or ability to obtain within the first 90 daysDemonstrated ability to read and interpret drawings, including identification of fuses, breakers, switches, power sources, and major BoS equipmentFamiliarity with Microsoft Office suiteAbility to take direction and complete tasksValid Driver's LicenseMust have the ability to travel around 20% and work on-call during off-shift hours and weekends as neededFAA Part 107 certification, a Technical Writing course, and ACT High Voltage/Medium Voltage training completed or in progressPhysical RequirementsMust be able to comply with all safety standards and procedures. PPE personal protective equipment is required.Must have the ability to sit, stoop, kneel, bend, stand, or walk for 8-10 hours a day.Must be able to lift, push, or pull up to 50 pounds on an occasional basisWorking ConditionsWork is performed mostly outside in the field at job sites. Some sites have offices available. The ability to work in inclement weather conditions is required.Schedule:Extended hoursMonday to FridayOn-Call Rotation (Weekend/Holidays)Benefits401(k)/Roth (with employer match)Health Insurance: Medical, Dental, VisionFSA, HSA, Dependent CareShort-Term & Long-Term DisabilityCritical Illness, Accident, Hospital IndemnityLife Insurance, AD&D Insurance (Group & Supplemental)Legal Insurance, Identity Theft ProtectionPet InsuranceEmployee Assistance ProgramPaid Time Off, Sick TimeParental & Other Extended LeavesPaid HolidaysOpportunities for AdvancementTraining & DevelopmentPerformance BonusEmployment with ACT Power Services is at-will, where permitted by applicable law.The statements above describe the general nature of the work performed and are not intended to be an exhaustive list of duties or responsibilities. Reasonable accommodations may be made to enable qualified individuals with disabilities or related needs to perform the essential functions of the position.ACT Power Services is committed to fostering an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees.ACT Power Services does not accept unsolicited resumes or referrals from staffing agencies, search firms, or third-party recruiters.