Software QA Analyst

Hello All,

• Participate in developing and documenting user stories, including testing estimates and validation tests.
• Develop, document, and maintain the test strategy and test scenarios.
• Partner with the developers to ensure all areas of the application are fully tested and issues are clearly logged and prioritized consistently.
• Manage the defect log and ensure issues are resolved, including validation of the fix.
• Work with integration build teams to manage dev, QA and production release of software.
• Evaluate product requirements to create, modify, and execute test cases for functional testing (manual) and report results in a clear, concise manner to another member of the Agile team.
• Report and troubleshoot bugs directly with developers on the Agile team.
• Effectively communicate test plans, test reports, and test metrics to team.
• Perform manual testing in a wide variety of areas from mobile/web app, accessibility, and analytics to hardware firmware.
• Contribute to QA standards, guidelines and procedures as needed
• Participate in analyzing Major Incidents and Emergency Change controls to identify opportunities to improve software quality test cases to reduce or eliminate those
• Design and execute cross-system integration tests and regression tests for each release
• Review automated QA test suites which can be handed over to Reliability and NOC teams who can execute these at-will in Production environment for operational validation of systems
• Help manage appropriate test environments.
• Engage in various Agile ceremonies for the team, document and estimate QA strategy for each story/card

• Bachelor's degree in computer science or equivalent experience
• 3+ years of experience in Software Quality Assurance program with Agile practices
• 1+ years of experience in Automated Software Quality Assurance practices including BDD/TDD
• 2+ years of experience of Secure Development Lifecycle processes
• Experience with identity and access management including user registration, access provisioning, role-based access control and user de-provisioning
• Experience with QA for eCommerce, Point of Sale, and Software as a Service (SaaS) applications
• Experience with QA for Mobile websites and Native Mobile applications (iOS, Android, Windows)
• Experience with high-availability architectures in a large heavy-traffic environment
• Experience testing web applications developed in JavaScript, CSS, XHTML
• Experience testing of backend applications and APIs developed in Java/C# with SQL, NoSQL, ActiveMQ and caching technologies such as Hazelcast
• Experience testing for Applications with user interface implemented in Visual Basic
• Experience SQA for apps with Web UI on multiple browsers (IE, Firefox, Safari, Chrome) and operating systems (Linux, Windows, iOS)
• Nice to have hands-on experience with scripting languages such as shell scripts, Python etc.
• Must have good understanding of network topologies and technologies
• Must have good understanding of data management practices including good experience with SQL
• Experience with full life cycle software deployment using Agile practices
• Nice to have knowledge of performance and load testing of web applications
• Nice to have experience querying Splunk for application metrics for operational behavior
• Nice to have experience with Kubernetes and container-based application deployment and operations