Assistant Community Association Manager / ACAM

Job Details Location: Mesa, AZ 85209 Position Type: Full Time Salary Range: $21.00 - $21.00 Hourly Job Category: BROGEN Job Title Assistant Community Association Manager Position Summary The Assistant Community Association Manager plays a key supporting role in the management and operations of assigned communities. Working closely with the Community Association Manager (CAM), this position helps ensure communities run smoothly and in compliance with governing documents, applicable laws, and company policies. The role focuses on delivering exceptional service to homeowners, Board members, and vendors. Key Responsibilities Provide administrative and operational support to the Community Association Manager across multiple communities. Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service. Become familiar and knowledgeable of assigned portfolio’s rules and regulations, amenities, meeting dates, architectural procedures, and other important community processes. Process architectural requests as they are submitted. All complete requests will be entered into Caliber prior to sending to the Committee according to association’s approved procedures. ACAM is responsible for amenity access distribution (keys, fobs, passes, etc.). Prep Annual Meeting of the Membership documents. Process compliance tours and ensure that violations submitted to the administrative team are reviewed and mailed out in accordance with company policy. Assist with processing community-wide mailouts. ACAM will submit approved mass mailings through third‑party vendor with approved specifications. Attend community meetings as needed. Filing and scanning of correspondence according to company policy. Maintain organized and accurate records, reports, and documentation in line with company and association requirements. Perform other duties as assigned to support the effective management of assigned communities. Qualifications Strong organizational skills with the ability to prioritize and multitask effectively. Excellent verbal and written communication skills. Positive, customer‑focused attitude with a professional demeanor. Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property‑management software is a plus. Ability to work independently and collaboratively in a dynamic, fast‑paced environment. Physical and Other Requirements Ability to sit for prolonged periods at a desk and work on a computer. Ability to occasionally stand, walk, bend, or reach as needed. Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies). Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. Visual acuity to read printed materials, spreadsheets, and computer screens. Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings. Ability to work in a standard office environment with moderate noise levels. Ability to work a standard schedule, with occasional extended hours as required. Pay and Benefits $21.00 per hour Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High‑Deductible Medical Plan to be eligible) FSA Education Reimbursement 401(k) matching Employee Assistance Program (EAP) 11 paid Holidays EEO Statement This position is open to all qualified applicants regardless of race, color, religion, sex, national origin or other protected status. #J-18808-Ljbffr