Onsite Service Coordinator - Bilingual

Job Description - Harrisburg & Monroe, NC

PURPOSE

Responsible for the full life cycle of talent acquisition to fulfill the staffing needs of assigned site(s); while participating in additional projects and initiatives. Contributes to the efficient Masis operations by performing their duties accurately and in a timely manner.

ROLE AND RESPONSIBILITIES

• This individual is responsible for planning and executing a consistently high volume of recruiting activities.
• Supports special initiatives assigned by Area Service Manager and Service Manager.
• Assists the Service Manager in daily operations of the Branch, payroll management, and training of new associates.
• Mentors Service Coordinators to provide excellent service to applicants, temporary associates, and clients.
• Manages new candidate generation and job order generation through Masis Staffing Solution CRM Software.
• Keep updated records of termination of employment on CRM software and cooperate with unemployment investigations.
• Keeps strict attention to detail to all candidate related processes including screening, interviewing, training, onboarding, and termination.
• Maintain a high fill ratio required for successful performance of the branch.
• Develop creative recruiting strategies to bring valuable candidates to the pool.
• Communicate efficiently with Branch Manager and Business Development Manager on the status of job orders and all other client or candidate relevant matters.
• Maintain strict level of confidentiality and adherence to company policy while interacting with candidates and clients.
• Create recruiting and interviewing plans for each open position, including collaboration with hiring managers on prescreening questions.
• Creates a talent pipeline by building relationships with qualified candidates in prioritized skill sets; develops a pool of qualified candidates in advance of need.
• Actively network through industry contacts, association memberships, trade groups and Employees.
• Commit to meeting or exciding performance goals set up by the executive team and safety standard goals established by the Risk Department.
• Ensure timecards have the necessary fields and approval to meet industry best practices.
• Troubleshoot case by case data entry issues and delays and design corrective actions to improve the overall process.
• Send collected payroll data to the payroll department by specified deadline.
• Perform other duties as requested.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• College preferred.
• Minimum 2 to 3 years of high-volume recruiting in a staffing agency setting.
• Minimum 2 to 3 years of account management and cultivating relationships.
• Proficiency in multiple computer software applications is necessary.
• Ability to speak more than one language highly preferred.

PREFERRED SKILLS

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with good negotiation tactics.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• Proficient with Microsoft Office Suite or related software.
• Ability to report to multiple levels of management.
• Ability to successfully communicate with all levels of workforce.
• Proven leadership and team development (lead self, lead others, lead forward.)
• Ability to inspire, coach and develop others through a shared vision and purpose.
• Ability to select high quality/caliber talent.
• Ability to engage and lead team meetings.
• Proven track record driving & executing best in class service.
• Proven sales and staffing expertise.
• Drive a culture of execution.
• Understand Financial reporting/statements.
• High level of concentration.

ADDITIONAL NOTES

May require extended daily work schedule, occasional weekends, and travel.