Electrical Systems Support Specialist
Express Employment Professionals - Waxahachie
Job Description
Job Description
Electrical Systems Support Specialist — Red Oak, TX
Step into a role where each call you take helps keep projects on track. Based in Red Oak, TX, you’ll be the steady hand behind our field electricians—diagnosing issues over the phone, documenting the work performed, and ensuring every action aligns with safety best practices. Your clear communication with teammates and clients helps translate project requirements into smooth, successful outcomes.
A Day in the LifeYou start by reviewing open service items and prioritizing calls. When a field electrician phones in with an electrical question, you guide the troubleshooting process step by step, confirming symptoms, testing assumptions, and steering toward a timely resolution. Between calls, you record the actions taken with precise details, verify safety compliance, and touch base with project stakeholders to confirm needs and next steps. You close the day by updating service logs and joining a brief training session to sharpen your technical edge.
What You’ll Do- Deliver technical phone support and remote troubleshooting for electrical concerns.
- Apply and reinforce safety regulations and best practices in every task.
- Log work performed and keep accurate, up-to-date service records.
- Coordinate and communicate effectively with team members and clients to meet project specifications.
- Engage in ongoing training and development to expand knowledge of electrical systems.
- High school diploma or equivalent; technical training in electrical systems is a plus.
- Experience in an electrical support role preferred.
- Solid grasp of electrical systems and safety principles.
- Strong problem-solving ability with sharp attention to detail.
- Team-oriented mindset with excellent written and verbal communication.
- Curiosity and adaptability to new tools, technologies, and methods.
If you enjoy solving electrical challenges from the first hello to the final log entry, this role is for you.
Vacancy posted 2 days ago
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