BUSSER/SERVER ASSISTANT

Job Description

Job Description

As a server assistant , you are responsible for assisting the servers in nearly all of their functions and duties. Your primary role will be the clearing, cleaning, and resetting of tables, but you will also be responsible for assisting the servers in tasks such as running food. You will also be expected to assist with general restaurant duties including restroom checks, floor cleanliness and garbage runs. Just like a server, we depend on you to provide fun, energetic, and personalized service to our guests. In order to be a successful server assistant, you must be able to work quickly and efficiently while genuinely caring for your guests and their needs. You must be knowledgeable of our food and beverages, and you must consistently work to develop and increase this knowledge.

• Assist with ensuring all guests receive a superior dining experience.
• Turn tables as quickly as possible. Our goal is to clear, clean, sanitize, and reset a table in 45 seconds from the time it becomes vacant.
• Assist with running food.
• Have a good knowledge of the menu and an excellent knowledge of the floor plan.
• Assist other employees whenever possible. TEAMWORK!
• Maintain the cleanliness of the dining areas, bar, wait stations, parking lot, patio, and restrooms.
• Have a full awareness of all necessary stocking at the wait stations and the bar (glasses, ice bins, side plates, silverware, etc.)
• Have a full awareness of all back-up supplies.
• Serve all guests with interest, speed, and attention to detail according to Taste Buds Management’s service standards.
• Complete all assigned opening, running, shift change and closing duties (side work).
• Empty and reline trash cans as necessary.
• Replace linen bags as necessary.
• Be prepared to supply guests with information about your restaurant and the company.
• All opening, running, shift change and closing side work must be checked by a manager or shift leader.
• Never complain about the guests.
• Never discuss tips or tip share.
• Be professional, it takes skill and understanding

To perform the job successfully, an individual should demonstrate the following competencies:

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

Quantity - Completes work in a timely manner; Works quickly.

Safety - Observes safety procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance / Punctuality - Consistently at work and on time; Ensures work shifts are covered when absent.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Have the ability to learn, understand, discuss and utilize our Company culture as an essential tool in performing your job and interacting with guest, fellow employees and management.

Education and / or Experience

High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations with other employees; Ability to read, write, and understand written and spoken English language.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; Walk; Use hands to finger, handle, or feel; Reach with hands and arms; Talk or hear and taste or smell. The employee must regularly lift and / or move up to 20 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.