Account Manager - Events

About CoreEvents

CoreEvents provides staffing solutions for events, venues, hospitality, and other service-driven environments. We help our clients deliver successful events by providing reliable, well-prepared staffing teams and consistent on-site support.

About the Role

We are seeking a hands-on, organized, and client-focused Account Manager – Events to oversee event staffing operations from scheduling and workforce coordination through on-site execution.

In this role, you will serve as the key link between clients, recruiters, and event staff, ensuring every event is properly staffed, workers understand their assignments, and clients receive excellent service.

The ideal candidate has experience in event staffing or hospitality, strong leadership and problem-solving skills, and the ability to manage multiple events in a fast-paced environment.

Key Responsibilities

• Staffing Coordination: Partner with recruiters to ensure events are adequately staffed and schedules are completed accurately and on time.
• Client Relationship Management: Maintain regular communication with clients, monitor satisfaction, and promptly resolve service issues.
• Event Operations: Monitor staffing levels before events and conduct site visits to support successful execution.
• Team Leadership: Coordinate recruiters and identify reliable on-site working leads to manage check-ins, staff assignments, and check-outs.
• Workforce Readiness: Ensure temporary staff understand their responsibilities, venue requirements, and applicable safety procedures.
• Performance Monitoring: Track attendance, fill rates, no-shows, and staffing gaps, taking proactive action to maintain service levels.
• Process Improvement: Identify opportunities to improve sourcing, scheduling, event execution, and the overall client experience.

Qualifications

• At least 2–3 years of staffing leadership or team coordination experience .
• Previous event staffing experience is required .
• Experience in hospitality, event operations, venue management, or high-volume staffing is highly desirable.
• Strong organizational, communication, and problem-solving skills.
• Ability to coordinate multiple events and manage changing staffing requirements.
• Experience working with recruiters, temporary workers, and on-site teams.
• A proactive, hands-on approach to client service and operational execution.
• Familiarity with staffing systems, scheduling tools, and workforce dashboards is a plus.

Join Our Team

If you enjoy coordinating people, solving operational challenges, building client relationships, and making events run smoothly, we would love to hear from you.

Join CoreEvents and help us deliver exceptional event staffing experiences for our clients and workforce.

CoreEvents is an equal opportunity employer.