Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Patient Experience & Service Excellence

Essen Health Care

Essen Health Care is seeking a Director of Patient Experience in New York to lead a growing team and execute a comprehensive patient experience strategy. You will shape policies, drive dashboards, and partner with Compliance, Legal, and clinical leaders to improve patient satisfaction and outcomes.

The role emphasizes turning data into action, improving online reputation, and guiding service recovery while maintaining the highest standards of patient care across Essen’s multi-site network.

#J-18808-Ljbffr
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Director, Patient Experience & Service Excellence in New York, NY vacancy
  • $145.2k - $195.2k

     ...skills. Essential Functions of the job Patient Services Strategy & Execution Drive program...  ...providers to enhance overall patient experience Translate field insights and customer...  ...Analytical Thinking/Data Analysis Financial Excellence Communicates with Clarity Salary Range... 
    Suggested
    Hourly pay
    Local area
    Worldwide

    BeiGene

    New York, NY
    3 days ago
  • $140k - $230k

     ...Description Director of Operational Excellence, Pharmacy – Health System Operations – Full-Time – Days...  ..., quality, and performance of the service line. Responsibilities Work...  ...include operational efficiency, patient experience, safety/quality and financial management... 
    Suggested
    Full time
    Traineeship
    Work at office

    mountsinai.com

    New York, NY
    2 days ago
  •  ...primary care and specialty services, from women’s health to...  ...via telehealth, ensuring patients get the support they need...  ...shapes how our communities experience Essen. The Director of Patient Experience is a...  ...experience training on service excellence, empathy, communication,... 
    Suggested
    Work at office
    Shift work

    Essen Health Care

    New York, NY
    2 days ago
  •  ...INTOUCH® is a global, full-service marketing agency network serving...  ...: in the very human experiences of patients, doctors, and even each other...  ...WHAT DOES AN ASSOCIATE DIRECTOR, MEDICAL DO? The Associate...  ...medically accurate copy Excellent verbal, written and organizational... 
    Suggested
    Local area

    EVERSANA INTOUCH

    New York, NY
    4 days ago
  • $201k - $251k

     ...delivering innovative medicines for patients with RAS-addicted cancers....  ...standard of rigor-all in service of patients. The Opportunity: The Director of Global Named Patient...  ...forecasting, and drive operational excellence. Required Skills, Experience and Education: The... 
    Suggested
    Full time
    Local area
    Remote work
    Worldwide
    Shift work

    REVOLUTION Medicines

    New York, NY
    1 day ago
  •  ...INTOUCH®is a global, full-service marketing agency network serving...  ...: in the very human experiences of patients, doctors, and even each other...  ...Description WHAT DOES A SENIOR DIRECTOR, EXPERIENCE SOLUTIONS &...  ...functional and global project teams Excellent interpersonal skills with... 
    Work at office
    Local area

    EVERSANA INTOUCH

    New York, NY
    4 days ago
  •  ...Rockaway, NY 11691, USA Description Position Summary The Director of Patient Experience reports to the Chief Patient Experience Officer. In...  ...Experience programs, advocacy initiatives, and service excellence models across the health system. This role directs the... 
    Full time
    Work at office

    Episcopal Health Services, Inc.

    New York, NY
    4 days ago
  • $177k - $278.08k

    Are you looking for a patient-focused, innovation-driven company...  ...to shine? Join us as a Director, Patient Engagement, Experience and Recruitment based...  ...careers, and work toward excellence in everything we do. We foster...  ...and retention services to allow study teams to plan... 
    Minimum wage
    Full time
    Local area
    Remote work

    Takeda

    New York, NY
    2 days ago
  • $177k - $221k

     ...innovative medicines for patients with RAS-addicted cancers....  ...standard of rigor—all in service of patients. The Opportunity...  ...and experienced Director, Global MSL Excellence to lead the development, standardization...  .... Required Skills, Experience and Education: -Advanced degree... 
    Full time
    Local area
    Worldwide

    Openkrill

    New York, NY
    4 days ago
  •  ...highly regarded, entrepreneurial, full-service law firm in Midtown Manhattan with 150 attorneys, is actively seeking a Director of Process Excellence. The Director of Process Excellence...  ...accountability, client service and the overall experience of working at the firm. Its work... 
    Full time
    Contract work
    Work at office

    Partners In Law

    New York, NY
    3 days ago
  • $199.39k - $269.76k

     ...Ladders is seeking a Director, Respiratory Patient Experience & Access Marketing Lead to shape patient experience and access marketing for a respiratory portfolio. This leadership role collaborates across teams to align payer dynamics, patient support, and brand strategy... 
    Remote work

    Ladders

    New York, NY
    11 hours ago
  • $150k - $225k

     ...Private Equity Performance Improvement Director, Pricing—Commercial Excellence About Alvarez & Marsal Alvarez &...  ...Equity Performance Improvement Services (PEPI) practice, with offices throughout...  ...of deep functional skills & experiences and to maximize our ability to tailor... 
    Full time
    Part time
    Interim role
    Flexible hours

    Alvarez & Marsal

    New York, NY
    2 days ago
  • $145.2k - $195.2k

     ...to support the myBeOne Patient Support Program and...  ...exceptional customer service to internal and external...  ...BeOne Corporate Account Directors, Market Access...  ...Degree with 5+ years’ experience in the pharmaceutical...  ...Data Analysis Financial Excellence Communicates with Clarity... 
    Hourly pay
    Local area
    Shift work

    BeiGene Ltd.

    New York, NY
    3 days ago
  •  ...will bring high-level marketing experience to this role and exhibit an...  ...new marketing efforts and services, and other internal company goals...  ...new marketing platforms  ~ Excellent listening and responding...  ...background in clinical trial patient recruitment to be considered.... 
    Flexible hours

    LinkedIn

    New York, NY
    11 hours ago
  •  ...organizational goals to optimize clinical workflows, enhance provider experience, and improve patient outcomes across the health system. Partners with senior...  ...experience and Progressive experience in Information Services, or a combination of Information Services and direct... 
    Full time
    Temporary work
    Part time
    Flexible hours
    Shift work

    Jefferson Health Plans

    New York, NY
    2 days ago
  • $142.4k - $224.1k

    ## Associate Director, Patient Support Data Strategy & ManagementApply:...  ...Support Program across hub services, specialty pharmacies, adherence...  ...partner across Patient Experience, data and analytics, hub and...  ...thinking with executional excellence* Exhibit strong collaboration... 
    Full time
    For contractors
    Local area
    Worldwide
    Relocation
    Visa sponsorship
    Flexible hours

    MSD

    New York, NY
    2 days ago
  • $95k - $115k

     ...York City, seeks a LVT Director of OR. This is a rare...  ...the hospital clinical service team who oversees operations...  ...and evaluation of patient care services for the...  ...Technicians to ensure excellence in hospitals'...  ...supervisory/management experience required ~3-5 years... 
    Full time
    Relocation package

    Schwarzman Animal Medical Center

    New York, NY
    7 days ago
  • $150.1k - $227k

    To get the best candidate experience, please consider applying for a maximum of 3 roles within...  ...and projects within the IT Delivery Services organization. This is role would be supporting...  ...requires strong leadership abilities, excellent executive communication skills, and the... 
    Full time
    Shift work

    Salesforce

    New York, NY
    7 days ago
  • $155k - $185k

     ...that enable meaningful advancements in patient outcomes. Our industry‑leading...  ...Therapeutics is seeking an Associate Director, Patient Services to lead the establishment and growth...  ...continually enhance the patient & provider experience and address patient needs effectively... 
    Local area
    Remote work
    Home office
    3 days per week

    Axsome Therapeutics, Inc.

    New York, NY
    2 days ago
  •  ...POD Health At POD Health, we improve patient outcomes by combining technology with personalized...  .... Our integrated clinical and support services help patients manage their health while...  ...The ideal candidate has significant experience with Medicaid applications, renewals,... 

    Pod Health

    New York, NY
    3 days ago
  •  ...GENERAL SUMMARY : The Director of EPIC Workflow Optimization...  ...efficiency, and patient experience. The Director will collaborate...  ...to ensure vendor-delivered services meet or exceed contractual...  ...improvements. Operational Excellence # Conduct current-state... 
    Full time
    Contract work
    Work at office

    Mount Sinai Health System

    New York, NY
    1 day ago
  •  ...Nassau County, to recruit a Director of Patient Access & Financial...  ...patient estimates, and point-of-service collections. Develop standardized...  ...Cycle or Patient Access experience, including significant...  ...preferred. This is an excellent opportunity for a seasoned... 
    Full time
    Work at office

    SpineSearch LLC

    New York, NY
    4 days ago
  • $139.75k - $209.62k

     ...Revenue Engagement(Medicine) Patient Financial Services-Corporate 42nd Street -Full-Time DaysThe Director of Revenue Engagement acts...  ...Minimum 5 years of progressive experience in healthcare revenue cycle...  ...reporting skills.? Excellent leadership, communication, and... 
    Full time
    Traineeship
    Work at office
    Local area

    Mount Sinai Health System

    New York, NY
    8 days ago
  • $149.89k

     ...All Jobs DIRECTOR, HELP DESK (EPIC Experience Strongly Preferred) DIRECTOR, HELP DESK...  ...technologies needed to expand patient access, strengthen care...  ...our innovative tools and services by welcoming new talent...  ...management, operational excellence, workforce development, and... 
    Permanent employment
    Apprenticeship
    Work at office
    Remote work
    Work from home
    Home office

    OCHIN

    New York, NY
    2 days ago
  • $201k - $251k

     ...innovative medicines for patients with RAS-addicted...  ...standard of rigor—all in service of patients. The...  ...Reporting directly to the Sr. Director, Global Analytics and...  ...candidate will have experience working on pipeline molecules...  ...growing, company. Excellent organizational skills... 
    Full time
    Work at office
    Local area
    Remote work
    Worldwide

    OpenKrill

    New York, NY
    2 days ago
  •  ...Bristol-Myers Squibb Co. seeks a Director of Oncology Medical Engagement Excellence (MedEngageX) to lead global medical...  ...with corporate science and patient outcomes. This role partners with...  ...years in Medical Affairs, oncology experience, and strong leadership skills to... 

    Bristol-Myers Squibb

    New York, NY
    13 hours ago
  • $192.1k - $252.1k

     ...connected, customer-centered experiences that make scientific...  ...accessible, and impactful. The Director, GMA Omnichannel Innovation...  ...Affairs Omnichannel Center of Excellence. Essential Functions of the...  ...When we exhibit our values of Patients First, Driving Excellence, Bold... 
    Hourly pay
    Local area
    Worldwide

    BeiGene

    New York, NY
    3 days ago
  •  ...clinical care, and research. Excellence in respiratory and...  ...-edge approaches to patients with respiratory...  ...Mount Sinai’s inpatient service for multidisciplinary...  ...intensive care units.Director, ICCM Medical Intensive...  ...of factors, including experience, specialties, historical... 
    Daily paid
    Full time
    Traineeship
    Local area
    Shift work
    Night shift
    Day shift

    Mount Sinai Health System

    New York, NY
    7 days ago
  • $177k - $221k

     ...innovative medicines for patients with RAS-addicted...  ...standard of rigor—all in service of patients. The...  ...team as an Associate Director of Medical Information...  ...needed. Required Skills, Experience and Education: Advanced...  ...compliance requirements. Excellent verbal and written... 
    Full time
    Local area
    Remote work
    Worldwide

    REVOLUTION Medicines

    New York, NY
    3 days ago
  • $212.2k - $300k

     ...advanced clinical trials in patients with hypercortisolism, solid...  ...with Sales, Marketing, Patient Services (HUB), Trade & Distribution,...  ...execution, operational excellence, and cross-functional partnership...  ...-functional collaboration experience, especially with Sales,... 
    Full time
    Remote work

    Corcept Therapeutics

    New York, NY
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Patient Experience & Service Excellence. Be the first to apply!