Director 3 - Custodial Operations

Director 3 - Custodial Operations

Fort Wayne, Indiana, United States

Position Summary:

Reporting to the District Manager, you will oversee primarily custodial operations with some grounds and maintenance operations oversight for the K-12 school district. You will be responsible for leading and developing a team, interfacing with clients and ensuring a high level of service throughout the school district.

The Ideal Candidate Will Have:

• Minimum of 5 years successful experience in Facilities Management, preferably in a K-12 or higher education setting with emphasis in custodial operations management.
• Exceptional customer service, relationship building and communication skills.
• Ability to effectively engage and communicate with all levels of employees and clients, including both company and client executive leadership.
• Develops staff and provides opportunities for career growth.
• Custodial operations experience, including floor care and familiarity with related equipment.
• Demonstrates strong leadership in customer and community relations.
• Knowledge and experience in Project Management.
• Demonstrated business and financial acumen with a solid understanding of budgeting and financial reporting and controls.
• Strong Leadership skills with a focus on staff development and team building.
• Certified Facilities Manager (CFM) or related certification is a plus; and bachelors degree is preferred.

What You'll Do:

• Manage the business operations for the in-house custodial operations with limited oversight related to grounds and maintenance.
• Strive to support the client to optimize their business while building a strong and trusting partnership.
• Drive strong business results in custodial operations.
• Build a dynamic team with diverse knowledge.
• Deliver solutions that go beyond expectations.

What You Bring:

• A proven track record of successful facilities management leadership or related experience, preferably multi-unit
• Proficient technical knowledge of the following: mechanical, electrical, plumbing, HVAC, structural, safety systems.
• Demonstrated business and financial acumen.
• Stellar client management.
• Exceptional customer service, relationship building, and communication skills.
• Strong Leadership skills with a focus on staff development and team building.

Position Summary:

Provides overall management and supervision of the assigned account assuming full responsibility for the account's operational and fiscal performance and ensuring that the mission, vision, values, and goals of Sodexo.

Key Duties:

• Oversight of all clinical staff for program management and regulatory compliance
• Project Management/Capital Planning
• Client/customer relations
• Purchasing / Subcontracts
• Financial
• Hiring, training, people
• Growing Organic sales

Basic Qualifications & Requirements:

• Basic Education Requirement - Bachelors Degree or equivalent experience
• Basic Management Experience 5 years
• Basic Functional Experience - 5 years.

MUST HAVE:

• 5 years successful experience in Facilities Management, preferably in a K-12 or higher education setting with emphasis in custodial operations management.
• K-12 and multi-unit (multiple location) experience are required.
• Exceptional customer service, relationship building and communication skills.
• Ability to effectively engage and communicate with all levels of employees and clients, including both company and client executive leadership.
• Custodial operations experience, including floor care and familiarity with related equipment.
• Experience in Project Management.
• Demonstrated business and financial acumen with a solid understanding of budgeting and financial reporting and controls.