Operations Manager - I&C Installations

About The Role As Operations Manager for I&C Installations, you will lead operations and execution of the I&C Installation Services product line. This will include managing all aspects of execution and delivery for I&C Installation projects. You will report to the Sr. Director of Specialty Outage & Maintenance Services and will be based out of our Waltz Mill facility in Madison, PA. This role requires 25‑30% travel. Key Responsibilities Deliver I&C Installation field projects at customer sites, as contracted in a safe manner. Profit and loss responsibilities, including delivering aggregate margin‑as‑delivered, which should be greater than or equal to the product‑specific objective from the financial plan. Manage a team of employees supporting contract delivery, working with resource managers and recruiters to ensure field projects are correctly staffed to deliver I&C Installation Services, including full‑time and contracted employees as well as union and non‑union resources as applicable. Responsible for overall equipment and tooling strategy necessary to deliver projects. Responsible for staffing trained, qualified personnel, consistent with contractual requirements, including preparation, resource strategy, equipment/tooling readiness, and site execution of contractual deliverables. Support the I&C Customer Solutions Manager/Product Manager with product strategy, offer development, capital and innovation investments to meet market needs and secure order‑entry backlog, maximizing profitability and long‑term growth. Analyze needs and develop unique customer solutions to address customer concerns. Support offer development as required led by Sales, Marketing and CSMs, and support development of strategic focus, communication of vision for the future and help promote a culture that aligns with organizational goals. Support development of a culture that values customer service, human performance fundamentals, radiation protection practices and safety. Qualifications Bachelor's degree in a technical or business field. 10 years of experience in a Field Service Operations role. Equivalent combination of education and experience will be considered. Demonstrated ability to oversee project activities and opportunity management, conveying feedback on customer satisfaction, needs and opportunities. Demonstrated successful business development skills, including cost estimation, offer development and complex contract negotiations. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $130,400.00 to $163,000.00 per year. Benefits Comprehensive medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options. Wellness programs designed to support employees in maintaining their health and well‑being, including an Employee Assistance Program providing support for employees and their household members. 401(k) with company match contributions to support employees’ retirement. Paid vacations and company holidays. Opportunities for flexible work arrangements to promote work‑life balance. Educational reimbursement and comprehensive career programs to help employees grow in their careers. Global recognition and service programs to celebrate employee accomplishments and service. Employee referral program. Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities. #J-18808-Ljbffr Laveer Engineering