ASSISTANT MANAGER

divh2Assistant Manager/h2pThe IHOP Assistant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurants employees. His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOPs standards of quality and service. The following list details some of the specific responsibilities and expectations of an IHOP Assistant Manager:/pulliManage all areas to achieve positive and consistent sales growth while meeting or exceeding company goals in all profit and loss categories./liliManage entire operation of restaurant during scheduled shifts, which include daily decision making, consistent staff support, positive and consistent guest interaction, proper scheduling and planning while upholding standards, consistent excellent product quality and maintaining high levels of cleanliness and sanitation./liliProvide employees with consistent and appropriate feedback to facilitate their development and enhance the overall operation. Ensure that all employees adhere to the companys uniform standards./liliPerform line checks in the galley throughout the shift to ensure proper specifications on weights, temperatures, cleanliness and organization./liliEnsure that the unit is properly staffed for all time periods. Staffing must be maintained at a level to guarantee overall guest satisfaction for the goal of increasing sales/liliInterview, hire, and train the highest quality hourly candidates./liliConduct orientations to ensure a positive first step for all new hourly employees, follow up with IHOPs training program./liliPrepare reports at end of shift, which may include Daily Sales Reports, Daily Cash Interims, Daily Labor controls, and other such processes that ensure the control of all company assets./liliPrepare food production checklists and ensure the proper implementation of all company recipes as required./liliOrder food, small wares, uniforms and any other necessary products to unit par levels to maintain the highest levels of operational standards./liliIdentify operational opportunities; create and implement plans to address opportunities./liliApprove and sign all food or beverage discounts of any kind./liliEnsure a safe working and guest environment to reduce the risk of injury and accidents. Promptly notify the Designated General Manager in the event of a guest or employee accident or injury./liliEnsure that proper company security procedures are in place to protect employees, guests and company assets, including security of storeroom, freezer and office./liliKeep immediate supervisor promptly and fully informed of all unit issues. Take prompt corrective action where necessary or suggest alternative courses of action./liliComplete job responsibilities and performance objectives in a timely and effective manner and in accordance with company policies and procedures./liliAlways project a favorable image of IHOP to promote its goals and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor./liliPerform all duties and responsibilities as required or requested./liliTypically work indoors, but may occasionally work outdoors./liliBe willing to work nights, weekends, and holidays when restaurants are busiest./liliBe willing to work unpredictable hours to fill in for absent workers./liliBe aware of changing events in the local area to ensure proper staffing./liliBe willing to work at any local units or possibly relocate./li/ul/div