Customer Service Representative

Customer Service Representative Lawn & Pest Control Industry Location: Kiefer, OK (On-site only) Pay: $16$22 per hour, based on experience Job Type: Full-time | MondayFriday | Occasional Saturdays (Spring & Fall) Join the Nutri-Green Family Where Service Meets Purpose Do you love helping people? Thrive on solving problems with a smile? Want to be part of a company where your voice is heard and your work truly matters? At Nutri-Green, you're not just a number; you're part of a tight-knit team where people genuinely care about one another. We're growing fast and looking for a confident, caring, and tech-savvy Customer Service Representative to join our front office in Kiefer. Nutri-Green is a trusted leader in weed control and pest management with over 20 years of exceptional service across the Tulsa area. We take pride in our 4.9-star Google rating, A+ Angie's List reviews, and long-standing customer relationships built on integrity, professionalism, and care. What sets us apart? We work in one of the most underrated industries out there, the green industry, a sleeper industry that's extremely rewarding, meaningful, and full of opportunity. Every day, our team impacts our customers' lives by helping them love where they live. We deliver results that people can see, and that feels great. Why You'll Love Working at Nutri-Green Working here means more than clocking in, it means being seen, valued, and part of something bigger. We've built an environment where people are respected, laughter is encouraged, and teamwork is how we win. Office politics? Not here. Just real people doing great work together. Here's what you can expect: A fast, paced, energized atmosphere A team that cheers each other on Managers who listen and support you Leadership that actually cares about your growth A place where you're appreciated and not just another cog in the machine What You'll Do As a CSR, you'll be the first point of contact for our customers, answering questions, resolving concerns, and helping clients feel confident and cared for. Key Responsibilities: Answer incoming calls from existing customers Make outbound calls to ensure customer satisfaction Update account information and maintain accurate records Recommend and sell services to inbound leads Assist with administrative tasks, survey management, and outgoing mail Process payments and support daily office operations Jump in wherever needed to help the team succeed Qualifications: 2+ years of customer service experience (preferred) Comfortable with inbound and outbound phone conversations Strong computer skills; CRM experience is a plus Detail-oriented with excellent time management Friendly, confident communicator with a team, first attitude Compensation & Schedule Pay: $16$22/hour depending on experience Schedule: MondayFriday, 8 AM5 PM Occasional Saturdays during spring and fall In-office only (Kiefer, OK) Benefits Competitive Pay Holiday pay after 90 days Earned PTO Health Insurance EAP (Employee Assistance Program) mybam app (Member Rewards to compare costs, save money, earn cash back) MDLIVE (24/7 telehealth consultations available by phone or online) Dental and Vision Plans Available $25,000 company paid life insurance 401K plus company matching Paid Training Smart Dollar App Opportunity for growth and promotions Discounted Lawn Care services Apply Today Let's Grow Together If you're looking for more than just a job if you want to build a career in a place where your contributions truly matter apply now to join the Nutri-Green family. We can't wait to welcome you into a workplace where your career can flourish and your voice is heard.