Customer Experience Escalations Specialist
Bray and Scarff
Bray and Scarff in Laurel, MD is seeking a Customer Experience Specialist to own time-sensitive customer escalations and coordinate across sales and operations. The role requires calm, process-oriented handling of complaints, with reporting of findings to leadership to support growth and accountability. The position is in-person, Monday through Friday, 8:00 AM to 5:00 PM, with training across departments to learn processes and policies. Strong communication and CRM/Excel skills are preferred. #J-18808-Ljbffr Bray and Scarff
Vacancy posted 3 days ago
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