Assistant Store Manager

Assistant Store Manager As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. We’re a leader in North American apparel retail exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most‑purchased children’s clothing brand and has become an industry leader by providing quality from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close‑knit culture since our founding, and we invest in our teams with training and development programs so we all succeed together. A Carter’s career feels like connections between customers, teams, and families. What you’ll do Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omnichannel experience while coaching others to success Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team Build customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through a consistent level of customer service, education, and operational controls Qualities we’d love in a candidate A positive and solutions‑oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED Physical and Availability Requirements You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Benefits Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more Education “Advance You” Program, you can earn a GED or a bachelor’s degree tuition‑free or learn English as a second language Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more The opportunity to build skills and grow as an individual We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond Carters is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. Compensation for this position ranges from $22.50 - $29.00 per hour based on experience and location. #J-18808-Ljbffr