In-House Post Arrival Team Lead

Are you looking for a place where meaningful moments are made together?


We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Marketing Coordinator Lead , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.


Where great benefits lead to a life fulfilled.

• Competitive Pay
  
  

• Medical/Dental/Vision/401K opportunities
  
  

• Travel discounts
  
  

• Credit Union Membership
  
  

• Tuition Reimbursement
  
  

• Professional Counseling & Family Support
  
  

• Growth and Development Opportunities
  
  
• $17.00 Hourly Rate
  

*Benefit eligibility will vary by position


As a Marketing Coordinator Lead, a typical day will include:

• Acts as team lead and assists with scheduling needs.
  
  

• Provide feedback to managers regarding individual performances, recommend any additional training needed.
  
  

• Schedules sales presentations and manages customer expectations.
  
  

• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
  
  

• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
  
  

• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
  
  

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs.
  
  

• Interact with colleagues and guests professionally and promptly.
  
  

• Contribute to team goals.
  
  

• Always follow company policies and safety procedures.
  
  

To Become a Marketing Coordinator Lead:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
  
  

• Available to work a flexible schedule to include weekends and holidays.
  
  

• Concierge, telemarketing and/or sales experience preferred.
  
  

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  
  

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
  
  

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.