Part Time Customer Service Manager

We are a national leader in the home improvement and home repair services industry. As we continue to grow, we are seeking highly organized and motivated individuals to join our team as Customer Service Managers. Benefits: Competitive salary Flexible schedule Opportunity for advancement Competitive pay ranging from $18-$22 per hour Cell phone reimbursement Company credit card Flexible scheduling Advancement and growth opportunities Plus more! Job Responsibilities As a customer service manager, you will facilitate calls to educate customers on our services, schedule craftsmen, and ensure efficient daily operations. Respond to job leads in a timely manner Coordinate the schedule and material ordering for multiple craftsmen and projects Utilize our dispatching & schedule management software Return customers’ calls as needed and follow up with past customers Perform paperwork and filing duties Assist in solving operational logistics to ensure a smooth customer journey Job Requirements We are looking for professionals who are highly organized, detail-oriented, and possess a strong administrative background with excellent communication and interpersonal skills. High school diploma or GED 3-5 years of administrative assistant/scheduling experience, a plus Comfortable with sales Adaptive to technology Strong customer service skills Excellent office management skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Exceptional communication skills Basic understanding of sales and marketing, a plus QuickBooks Online or other accounting knowledge, a plus Customer-facing experience, a plus ServiceTitan experience is a major plus Build a fun and rewarding career with an industry leader! Apply now! #J-18808-Ljbffr